Cashiers/ Box Office Agents who are responsible for maintaining outstanding customer service by welcoming guests to the Castle, processing ticket sales and reservations, and assisting guests with retail purchases. ESSENTIAL FUNCTIONS and RESPONSIBILITIES: Provides our guests with a high level of customer service and care. Welcomes guests to the Castle and process their existing or new ticket reservations. Receives payment for new ticket sales. Issues receipts, refunds, credits or change due to guests as needed. Maintains awareness of all admissions prices and packages as well as all promotions and advertisements. Resolves guest issues and communicates to management as needed. Maintains orderly appearance of work area and keeps supplies stocked. Performs additional duties as assigned KNOWLEDGE, SKILLS AND ABILITIES:Excellent customer service skills. Ability to use a computer to find, add, or adjust ticket reservations. Ability to count money and make change. Ability to deal with unpleas...Office Agent, Box Office, Ticket Sales, Agent, Customer Service, Reservations, Restaurant, Business Services
Medieval Times Dinner & Tournament
07/04/2024
Lawrenceville,GA