Client Services Coordinator - Comrise

Responsibilities

Manage conference center reservations and billing reports and processes. This role entails scheduling pre-event tours with the Client's point of contact prior to the scheduled event, coordinating and supporting A/V needs, and post-event services such as logging out of systems.
Establish and maintain a professional relationship with tenant representatives by visiting each Client contact on a regular basis (at least twice per month)
Work in conjunction with other departments and all outside contracted personnel to provide Clients with the highest level of quality service
Be familiar with all lease terms and requirements
Communicate with Clients through the Electronic Tenant Solutions software
Coordinate Client relations activities.
Respond promptly to all Client's inquiries and follow up with all requests for services
Perform administrative duties including invoice approval, access security fob administration, contact management, electronic filing, keeping meeting minutes, managing certificates of insurance, and other duties as assigned
Assist Property Manager and/or Portfolio Manager with budget preparation and with writing monthly reports
Issue Client Manual and see that information is kept current
Assist with contract management and preparation as requested
Assist with the creation, planning, and implementation of building-wide Client events
Provide backup for the lobby attendant or security guard
Provide notary services to building Clients

Qualifications

Bachelor's degree preferred; high school diploma or GED required
High level of professionalism and the ability to deal with various personalities
Strong verbal communication skills, exemplary organizational skills, and the ability to meet deadlines and the ability to handle multiple priorities
Proficient in Word and Excel and the ability to function on a variety of computer software programs

Comrise

06/29/2024

Washington,DC