Job Details
Position Summary The Wage Garnishments Specialist is responsible for specific payroll related wage garnishment applications and reporting. This position s overall responsibility is to oversee the payroll garnishment operation and related activities.
Responsibilities and Tasks:
The essential functions include, but are not limited to, the following fundamental duties:
- Primarily responsible for administration of WGPS services:
- Perform routine administrative activities (e.g. open/distribute mail, prepare letters, file documents, etc.).
- Receive liens/child support orders from plant locations and/or counts, identify employee s plant location, and enter payee names into payroll system.
- Perform payroll transactions related to garnishments to include set-up, data entry, garnishment interpretation, updating deductions data according to established timelines and SOPs.
- Provide answers to garnishments and/or court notices as required within prescribed time limits.
- Interact with various departments within and outside (e.g. check collection agency, court, lawyer, etc.) answering questions and resolving issues.
- Respond to routine inquiries from employees concerning garnishment deductions.
- Effectively examine, setup, process and reconcile garnishments.
- Keep current with changing procedures and legislation.
- Escalate non-routine inquiries and issues to Manager.
- Adhere to state and federal guidelines when handling garnishment orders.
- Scan, email, and copy letters to plant payroll for employee file.
- Responsible for timely/accurate payments to agencies for WGPS deductions from employees pay.
- Complete special projects as assigned by department management
- Perform other related duties as assigned.
SUPERVISOR RESPONSIBILITIES:
- None. This is an individual contributor role with required competencies: Functional/Technical Skills, Action Oriented, Problem Solving, Learning on the Fly, and Interpersonal Savvy