Job Details
Position Type:
Information Technology/Computer Technician
Date Posted:
3/21/2024
Location:
District-Wide
Additional Information: Show/Hide
Bedford Public Schools
Invite applications for the position of:
Computer Technician
Qualifications:
* Knowledge of Microsoft, iOS and ChromeOS operating systems with strong problem resolution skills
* Experience in hardware and software installations and troubleshooting
* Strong interpersonal and communication skills
* Successful completion of a Criminal Records Check (C.O.R.I.)
Description:
* To provide service and support to students and district employees; district-owned hardware, software and peripherals; district subscription services
Performance Responsibilities:
* Perform routine maintenance of equipment and upgrades to software
* Install and troubleshoot software while adhering to license requirements
* Install, configure, repair and troubleshoot computers, mobile devices and peripherals
* Maintain accurate inventory records of equipment, warranties and software licenses
* Prioritize tech tickets, find resolutions and document repair solutions
* Maintain department documentation with updated procedures, troubleshooting and problem-solving resolutions
* May be asked to manage:
* iOS devices through MDM solutions
* Chrome devices through the Google Admin Console
* Application deployment to mobile devices
* Perform any other such duties as may be assigned by the Director of Information
* Systems and/or the Director of Technology and Library Media
Essential Functions of the Job:
* Establish and maintain positive interactions with students, school personnel and community members
* Present information in a clear and concise manner
* Consult and collaborate with Technology Department members
* Demonstrate initiative and resourcefulness to solve problems
* Independently organize and prioritize multiple demands while performing duties and tasks at expected levels of professionalism
* Learn new systems and technology to meet changing demands
* Maintain confidentiality and exercise discretion
Reports to:
* Director of Information Systems
Work Year:
* 12 month position
Salary/Benefits:
* Per Agreement
Physical and Environmental Demands of the Job:
* The physical and environmental demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
* Ability to work in a normal school building environment
* Ability to lift 50 pounds
* Must possess a valid driver's license and access to transportation for travel between schools
Bedford Public Schools are committed to hiring, mentoring, and retaining a diverse staff. We are relentless in our efforts to bolster equity, in both academic and work spaces, by fostering a culture of belonging and ensuring our diverse employees and students have equitable access to the resources and opportunities needed to thrive - personally, professionally, and academically.
School Committee Approved: February 27, 2024