Job Details
REPORTS TO: Executive Housekeeper FLSA STATUS: Non-Exempt, Hourly
POSITION SUMMARY
Perform cleaning duties to maintain hotel rooms in a clean and orderly manner.
RESPONSIBILITIES
The Room Attendant is responsible for completion of the following tasks:
- Carry linens, towels, toilet items, and cleaning supplies, using wheeled carts.
- Disinfect equipment and supplies, using germicides or steam-operated sterilizers.
- Clean rooms, hallways, lobbies, lounges, restrooms, corridors, elevators, stairways, locker rooms, and other work areas so that health standards are met.
- Empty wastebaskets, empty and clean ashtrays, and transport other trash and waste to disposal areas.
- Observe precautions required to protect hotel and guest property and report damage, theft, and found articles to supervisors.
EDUCATION AND BACKGROUND REQUIREMENTS
High school diploma required
Previous customer service experience preferred
QUALIFICATIONS REQUIRED
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
SKILLS REQUIRED
Excellent oral and written communication skills.
Ability to solve problems and think critically.
Ability to convey information effectively.
Ability to work independently.
Ability to give full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.