Job Details
Immediate need for a talented Patient Care Advocate. This is a 06+months contract opportunity with long-term potential and is located in New Jersey(Hybrid). Please review the job description below and contact me ASAP if you are interested.
Job ID: 24-31584
Pay Range: $24 - $27/hour. Employee benefits include, but are not limited to, health insurance (medical, dental, vision), 401(k) plan, and paid sick leave (depending on work location).
As a part of our hiring process, along with an option to directly connect with a Recruiter or apply online, we now offer a texting option to enhance your candidate experience. Click the link below which contains the job description and a few basic questions that will help you ensure this is a good fit and expedite the shortlisting process.
Key Responsibilities:
- Conduct Member and Provider outreach (virtual, phone or in person)
- Education on care gaps and assist with scheduling appointments and/ or transportation.
- Describe the performance expectations/metrics for this individual and their team:
- Member outreach calls <70 calls a day
- Positive and collaborative engagement with members and providers
- Identify and assist with all discovered barriers - find a provider/ transportation etc
- Escalation of referrals to CM and other appropriate departments
- Tell me about what their first day looks like:
- First day will consist of corporate onboarding and departmental training/expectations the remainder of the week.
- What previous job titles or background work will in this role?
- HEDIS Coordinator
Key Requirements and Technology Experience:
- Excellent Customer Service
- Excel knowledge
- Professional attitude
- Project Management/Lead
- bi-lingual
- HEDIS Knowledge
- Education Requirement: Bachelor s degree in healthcare, Public Health, Nursing, psychology, Social Work, Health Administration, or related health field or equivalent work experience
Our client is a leading Healthcare Industry, and we are currently interviewing to fill this and other similar contract positions. If you are interested in this position, please apply online for immediate consideration.
Pyramid Consulting, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, colour, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.