Job Details
Exciting opportunity to be a part of our Specialty Mail Order Pharmacy! As a Pharmacy Service Representative, you will provide telephone support to patients receiving life sustaining specialty drug therapy. Candidates must reside in Texas. You will be responsible for the overall coordination and processing of new patient medication orders and reorders, which includes verifying and revivifying benefits. You will also help our patients with translating and entering in new or refill prescriptions into the pharmacy information system, communicating and collecting copay amounts, obtaining authorizations, and working with insurance companies, healthcare providers and/or internal teams to screen, identify, resolve and defer orders that have accounts receivable or clinical issues. Superb communication skills are needed in order to effectively interact with insurance companies, patients and internal partners to ensure the processing of specialty medications in a timely manner and to ensure that...Customer Service Representative, Customer Service, Representative, Home, Processing, Retail