Customer Service Representative. Track and update shipment status Communicate service issues with customers while keeping management informed Maintain internal customer profiles and relevant customer information Work with vendors, agents and carriers to provide services required/requested Work with other company stations to ensure customer satisfaction Quote customers Route shipments via ground and air as needed Create shipping documents Answer customer's questions via phone and email Requirements:Experience in domestic freight forwarding/logistics is preferred, previous customer service experience is required. Experience working in Microsoft Office, especially Excel and Outlook is required. Must have excellent communication, problem solving and analytical skills. A self-motivated, fast learner with a can do attitude is a must. The ability to work well under stress and in a fast paced team environment is also required. Geographical knowledge and use of military time is preferred. Add...Customer Service Representative, Customer Service, Representative, Retail, Staffing
Ultimate Staffing Services
07/04/2024
Inver Grove Heights,MN