Job Details
Start Date: September 3rd 2024 When theres a question about your finances, you want answers and support fast. Our customers rely on our Contact Center Specialists to help them understand, and make sense of, general needs with their accounts including balance inquiries, basic maintenances, transfers, assistance with our online banking experience and more. What youll do (responsibilities): Our best colleagues have a customer-first mentality when answering inquiries by phone. As part of our dedicated team, youll create positive interactions with our customers every day, whether thats delivering a memorable service experience, or helping to problem-solve an issue - theyll want to tell friends or family about the service they received as a customer. As a Contact Center Specialist you will:Field a variety of incoming customer calls to deliver high-quality solutions for our customers. Depending on the customer need, calls can be lengthy and occur back-to-back. Youll have scheduled break...Customer Service Representative, Customer Service, Representative, Retail, Skills