Job Details
POSITION SUMMARY:
The Wellness Coordinator is responsible for the smooth and effective delivery of land, and virtual group
exercise programs, personal training services, and Wellness Center services that occur both in the branch
and in affiliated community locations. Responsibilities include recruiting, scheduling and supervising
employees in these areas, meeting financial goals, managing program schedules, creating innovative
services, and maintaining equipment.
ESSENTIAL FUNCTIONS:
Ensure (and, when necessary, provide) appropriate leadership for land and virtual group exercise
classes and personal training. Find certified and competent substitute instructors to cover open
classes; fill-in to teach such classes or training appointments if other coverage cannot be
obtained.
Ensure that class attendance and personal training documentation are accurately recorded in the
designated manner.
Keep timely and accurate records of participants in personal training and specialty classes,
including pulling rosters for specialty classes from Daxko and ensuring class and personal training
participants have paid the appropriate fees.
Maintain accurate records of staff CPR, group exercise, and personal training certifications.
Complete bi-weekly payroll process as designated by supervisor.
Ensure that all program information in Daxko is accurate and current.
Ensure that class schedules for land, aquatic and virtual group exercise classes are accurate and
up-to-date, in print and on the website. In collaboration with supervisor, make necessary changes
to class schedules, class leadership and Wellness Center staff coverage.
Create and review monthly personal training sales goals with all staff personal trainers.
Develop promotional materials in collaboration with supervisor and Marketing. Develop and
implement appropriate and effective marketing and promotional plans.
Monitor income and expenses in relationship to budget. Work with supervisor to implement
actions to ensure sound fiscal management.
Address all concerns regarding land & virtual wellness programming (content, safety, instruction,
etc.). Respond to member feedback in a timely manner.
Monitor wellness equipment for safety and functionality. Complete equipment safety reporting and
inventory as directed.
Work with supervisor and branch Membership leadership to ensure successful delivery of new
member onboarding processes.
Maintain positive rapport with staff, participants, and parents of participants (if applicable).
Ensure that wellness programming and instruction are in full compliance with designated YMCA of
Greater Cleveland standards and guidelines (curriculum, procedures, etc.)
Know emergency procedures and the location and proper use of emergency equipment.
Gather periodic participant feedback through distribution and compilation of written evaluations.
Actively promote and assist in YMCA programs, special events. fundraising and the Annual
Campaign.
Attend required workshops, meetings and training sessions to enhance professional competence
and remain current on YMCA of Greater Cleveland procedures; attend staff meetings as directed.
Identify training needs and initiate development activities for wellness staff. Recommend effective
personnel management actions (i.e., employee counseling process).
Notify supervisor of job openings, follow hiring and interview process guidelines. Assist supervisor
in making the final selection.
Keep employees informed as to association and branch events, plans, and progress on
organizational goals.
Monitor and participate in disinfection, cleanliness, and orderliness in the wellness areas
QUALIFICATIONS:
Education:
High school diploma or equivalent required; Associates Degree preferred.
Experience:
Minimum of (1) one year experience in group exercise class instruction and/or personal training
Minimum of (1) one-year experience in staff supervision.
Certification(s) and Requirements:
Current national NCCA-accredited Group Exercise Instructor certification, YMCA Group Exercise
Instructor certification, or NCCA-accredited Personal Training certification.
o EXCEPTION - Candidates who hold a BS in Exercise Science or Kinesiology must obtain a
NCCA-accredited certification of their choice within 90 days of hire.
Certification in CPR at the level of Basic Life Support or Professional Rescuer, Basic First Aid, and
Emergency Oxygen Administration and associated-determined safety training required within 30
days of hire.
Required to complete Principles of Member Health and Wellness (in LINK), and the job-specific
technical training within 90 days of hire.
Maintain all required certifications.
Technical Skills and Knowledge:
Program expertise to instruct classes or personal training sessions when assigned staff member is
unavailable.
General knowledge of body mechanics, exercise physiology, anatomy, healthy lifestyle, and
current industry trends (innovation).
Must be knowledgeable in the safe and effective use of selectorized, cardio, free weight and group
exercise equipment.
Must maintain confidentiality and practice discernment and tact.
Must be highly self-motivated and able to perform superior work without direct supervision.
Must have basic expertise in common office computer software, including Word and Excel.
Have knowledge of YMCA policies/procedures and current program offerings within the branch.
Possess good organizational skills, the ability to work effectively with others as part of a team,
ability to work independently, and the ability to adapt to a changing environment.
Demonstrate commitment to the mission, cause of the YMCA, and uphold its values and ethics.
Ability to work effectively work with people of different backgrounds, abilities, opinions and
perceptions
Willingness and ability to be a mandated reporter for any signs or suspicion of child abuse and
neglect. All employees are required to follow the child abuse and neglect reporting process:
completion of Suspected Child Abuse/Neglect reporting form, calling children protective services
(696-Kids) and notifying your immediate supervisor, branch executive, risk management and
human resources department (s).
PHYSICAL DEMANDS:
Definition: The physical demands described here are representative of those that must be met by an
employee to successfully perform the essential functions of this job. Reasonable accommodations may be
made to enable individuals with disabilities to perform the essential functions.
Physical ability to lead exercise classes, demonstrate exercises, and effectively communicate with
and observe participants.
Ability to lift/move up to 50 lbs
The ability to perform frequent amounts of sitting, standing, swimming, walking, reaching,
stooping, kneeling, bending and or instructing others for the duration of their shift
The worker is required to have close visual acuity to perform an activity such as: preparing and
analyzing data and figures; transcribing; viewing a computer terminal; extensive reading.
WORK ENVIRONMENT:
The noise level in the work environment is usually moderate to noisy
May be required to work outside and on occasion may encounter inclement weather.
Maintain a clean and orderly work environment.
Performs work in an office setting with moderate levels of noise, sitting for long periods of time,
repetitive motion using computers and phones, with exposure to fluorescent lighting
Working area may be often slippery and wet.
DISCLAMIMER:
The above statements describe the general nature and level of work only. They are not an exhaustive list
of all required responsibilities, duties, and skills. Other duties may be added, or this description amended
at any time