Job Details
Patient Access Specialist at St. Luke's Health System in Mountain Home, Idaho, United States Job Description Overview At St. Luke's, our dedicated team of Patient Access Specialists strive to build a positive, supportive, and inclusive culture that delivers exceptional patient experiences. This customer service position is often the first person a patient encounters when entering a St. Luke's hospital or clinic. This important role supportsexceptional interactions to ensure professional, timely and accurate written and verbal communication with both patients and caregivers (both in person and by phone). What you can expect from this role: + Registration, scheduling, and referral coordination for patients + Discussions on financial options and/or explanations of insurance coverage, including authorizations, verifications, and estimates + Use a variety of technologies, tools and resources to support departmental workflows + Other duties as assigned What does Flex mean? Flex employees work between 8 to 32 hours per pay period (every two weeks). Hours/schedules are made in advance according to the employees availability and the needs of the department. The shifts and the hours will vary from week to week. The ideal candidate is available days, nights, weekends, and holidays. Details for the Flex schedule: - You have to be available to train full time for the first 4 to 6 weeks. After that your schedule can vary from 8 to 40 hours per week. - Employees are given their schedules at least one pay period in advance. This is not an 'on call' scenario. - Flex positions are not benefits eligible Minimum Qualifications for this Role: + Education: High School Diploma or Equivalent. What's in it for You: At St. Luke's, caring for people in the communities we serve is our mission - and this includes our own SLHS team. We offer a robust benefits package to support our teams both professionally and personally. In addition to a competitive salary and retirement plans, we ensure our team feels supported in their benefits beyond the typical medical, dental, and vision offerings. We care about you and have fantastic financial and physical wellness options, such as: on-site massages, on-site counseling via our Employee Assistance Program, access to the Virgin Pulse Wellness tool, as well as other formal training and career development offerings to ensure you are meeting your career goals. St. Luke's is an equal opportunity employer and does not discriminate against any person on the basis of race, religion, color, gender, gender identity, sexual orientation, age, national origin, disability, veteran status, or any other status or condition protected by law. Please note: this posting is not reflective of all job duties and responsibilities and is intended to provide an overview to job seekers. Why St. Luke's A strong, talented staff is at the heart of St Lukes Health System. We are the state's largest employer with more than 15,000 employees and a medical staff of more than 1,800 physicians and advanced practice providers. We're proud of our people who deliver skilled, compassionate care every day, and are looking to add dedicated individuals who will continue this same tradition of excellence. St. Luke's is an equal opportunity employer and does not discriminate against any person on the basis of race, religion, color, gender, gender identity, sexual orientation, age, national origin, disability, veteran status, or any other status or condition protected by law. Default: Location : City Mountain Home Category Admin/Clerical/Customer Support Work Unit Patient Access Administration System Office Position Type Flex Requisition ID 2024-85436 Default: Location : Location US-ID-Mountain Home Work Location : Name 895 N 6th E St, Mountain Home, Elmore Medical Center To view full details and how to apply, please login or create a Job Seeker account