Job Details
Front Office Representative
Department: Pocket Ledge
Employment Type: Full Time
Location: Washington, DC
Compensation: $35,520 - $51,840 / year
Description
Position: Receptionist
Company: Pocket Ledge
Location: Washington,DC
Salary Range: $35.520 - $51.840 per yearly
About Pocket Ledge:
At Pocket Ledge, we're more than just a marketing company - we're your dedicated partner in achieving business excellence. With a passion for innovation and a commitment to results, we've been helping businesses like yours thrive in the dynamic world of marketing.
Job Description:
We are seeking a friendly and efficient Front Office Representative to join our team. As a Front Office Representative, you will be the first point of contact for our clients and visitors. Your primary responsibility will be to provide exceptional customer service and ensure a smooth and enjoyable experience for all who walk through our doors. This is a dynamic role that requires excellent communication skills, attention to detail, and the ability to multitask in a fast-paced environment.
Key Responsibilities
- Greeting and welcoming clients and visitors with a warm and friendly demeanor
- Providing information about our products and services in a knowledgeable and professional manner
- Answering and directing phone calls to the appropriate department or individual
- Scheduling appointments and managing meeting room bookings
- Maintaining a clean and organized reception area
- Assisting with administrative tasks such as filing, data entry, and managing mail
- Collaborating with other team members to ensure smooth operation of daily tasks
Skills, Knowledge and Expertise - High school diploma or equivalent; additional education or training in office administration is a plus.
- Previous experience in a front office, receptionist, or customer service role is preferred.
- Proficiency in Microsoft Office Suite (Word, Excel, Outlook).
- Excellent verbal and written communication skills.
- Strong organizational and multitasking abilities.
- Attention to detail and accuracy in work.
- Professional appearance and demeanor.
- Ability to work independently and as part of a team.
Benefits - Competitive salary and benefits package.
- Opportunities for professional development and career advancement.
- A supportive and collaborative work environment.
- Health insurance, retirement plans, and paid time off.
- Employee discounts on company products/services.