Job Details
Answer a minimum of 60-75 incoming calls daily from patients, providers, specialty offices, pharmacies, etc. Schedule office visits, annual wellness visits, etc. for a multitude of Internal Medicine and Family Practice primary care offices. Request medication refills, referrals, send messages on behalf of patients, providers, or specialty offices. Navigate multiple Electronic Health Record systems. Follow ROI/ HIPAA protocols. Register new patients and input patient demographics and insurance information. Attend monthly staff meetings (can be in person or virtual). Attend quarterly on-site trainings. Youll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in. Required Qualifications: High School Diploma / GED Must be 18 years old OR older 1 years of experience in customer service environment (i.e. office, admi...Customer Service Representative, Customer Service, Representative, Remote, Health, Retail, Healthcare