Job Details
Job Duties
* Responsible for the checking in and out of guests
* Accepts major credit cards, cash or checks
* Verifies and records all business transactions
* Responsible for the registration of guests, assignment of rooms, issuance of keys and operation of computerized front desk system
* Answers guest inquiries pertaining to hotel services, room rates and other requested information.
* Provides Family Style Service at all times
* Promotes positive customer relations
* May perform other duties as assigned
Minimum Qualifications
* High School diploma or equivalent experience preferred
* Previous experience in hotel reservations or front desk operations preferred
* Must have excellent communication skills
* Required to perform the customer service standards of the department
* Knowledgeable of the Casino Control Act and Attendant Regulations, as well as company internal controls, policies and procedures.