Job Details
Full & Part Time Positions Available!Job SummaryThe Customer Care Specialist is responsible for creating a successful customer experience for clients and their loved ones. Customer Care Specialists are responsible for answering all customer questions and/or concerns regarding services at the Pet Palace.Company Culture & PerksOur team members are hardworking, compassionate pet lovers. Our unique model was designed with our client's pet's comfort and safety as our top priority. The energetic environment at Pet Palace highlights our team members' strong work ethic and attention to detail. The team environment allows for our clients to receive the unparalleled customer experience. At Pet Palace, our Mission is to put joy in pet's lives by providing superior care and comfort through compassionate personal interactions with pristine accommodations.Team Member Perks:Enjoy snacks & lunches provided by us!Need a flexible working schedule? We are as flexible as they come!Amazing Employee Rewards ProgramRegular advancement opportunitiesEligibility for yearly increaseWork with dogs and cats daily! We offer employee discounts too!Facility TravelCheck out our website at www.petpalaceresort.com ( or our Instagram @petpalaceresorts ( to ApplyVia Indeed ( Our Career Site ( ResponsibilitiesProvide superior customer service in all situationsGreeting and interacting with customers by phone, email, and in-personCreate and manage customer reservationsProvide facility tours to interested customersMaintain accurate files and recordsHandling and walking pets, mostly at check-in / -outGeneral upkeep and cleaning of facility in-line with our high standardsOther duties as assignedJob QualificationsEnergetic, caring, and passionate about animalsDesire to work in a fast-paced environmentAbility to multi-taskAttention to detail and ability to observe animal behaviors dailyAble to clean pet accommodations / facility to maintain our high standardsCapable of lifting up to 40 poundsAbility to stand up to 8 hoursOperate basic computer softwareCustomer Service experience preferredFlexible schedule including nights/weekends/holidaysPay Rate $10.00 to 13.00 (hourly)Equal Opportunity Employer StatementPet Palace is an Equal Opportunity Employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.