The Patient Service Representative (PSR) is responsible for welcoming and providing exemplary customer service to all our incoming patients at City. MD. The person in this position is responsible for registering patients and coordinating with the rest of the team to provide a timely turnaround for the patient. This individual responds to patient questions and concerns with a sense of urgency and kindness, both on the telephone and in person and is responsible for all paperwork associated with patient registration. Essential Functions/ Responsibilities:Greeting and welcoming patients. Organizing and coordinating patient in-take and other appointments. Accurately enters/updates patient information in system. Assisting patients with completion of paperwork when necessary. Scanning, updating and filing medical records. Answering phone calls, questions, etc. in a prompt and polite manner. Processing medical insurance information, verifying patient eligibility and addressing any patient ques...Patient, Representative, County, Service, Customer Service, Healthcare, Retail
Summit Health - Summit Medical Group
07/04/2024
Somerville,NJ