Transportation Client Service Manager


Job Details

Stanley Consultants is seeking a highly energetic and entrepreneurial individual to lead the business development strategy for existing and new transportation clients throughout the State of Louisiana. The successful candidate will enjoy the initiation, development, and maintenance of close client and staff relationships; the delivery of transportation projects; the execution of creative approaches to project development; and personal dedication to serving client needs. This role will be based in our Baton Rouge, Louisiana office with travel throughout the State of Louisiana and occasional trips out of state.

The successful candidate will have a Louisiana network of transportation connections and regional expertise in one or more of the following:

* Traffic and Transportation Planning

* Roadway/Highway/Interstate Design

* Structural Bridge Design

* Traffic Engineering

* Construction Management

Essential duties include:

* Leads the development of a vision and strategic plan to further grow the Baton Rouge and New Orleans offices to increase sales and revenue for our transportation market.

* Leads the development of new client relationships to ensure a diverse client base.

* Initiates, develops, and maintains client relationships with existing Louisiana clients including but not limited to The Louisiana Department of Transportation and Development (La DOTD), City of Baton Rouge, City of New Orleans Department of Public Works, and other municipal entities and parishes.

* Responsible for client selection, prioritization and developing client account plans including identification of project opportunities and pursuits.

* Leads, organizes and develops a strategic client relationship plan to align our key team members with key client staff.

* Responsible to lead Go/No-go decisions with input from key staff on all opportunities.

* Leads pre-positioning efforts prior to client advertisement.

* Leads and utilizes key local and market team members in business development efforts.

* Responsible for managing and meeting the business development budget.

* Understands the various selection processes and criteria used by our clients.

* Works with key team members to develop creative and innovative technical approaches during the proposal development process.

* Leads the preparation of proposals and presentations in coordination with key staff members while working alongside an inside sales manager.

* Assists with contracting procedures, scope and fee negotiations, client invoicing, and collections.

* Actively participates in professional organizations at the local and regional levels.

* Provides leadership during project execution.

* Leads client satisfaction efforts.

* Maintains marketing database and prepares routine reports on sales efforts.

Background requirements include:

* Bachelors of Science degree

* Requires 15+ years of relevant experience in a consulting engineering or state department of transportation environment

* Proven track record of successful networking

* Must possess a working knowledge of funding sources for transportation projects

Stanley Consultants is committed to maintaining transparency in our hiring process, including providing information about compensation. The starting salary for the successful candidate in this position is competitive and will be determined by the selected candidate's qualifications and experience, geographic location, internal equity, company policy and practices.

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 Stanley Consultants

 07/01/2024

 Baton Rouge,LA