Technical Services Technician


Job Details

At Balance Staffing you are more than a resume. Let us help you achieve your career dreams.

All of our jobs pay weekly!

Join a global family owned company with office/ production in 45+ countries that has been in business for 75 years. Our products are designed and manufactured with the belief that the company positively impacts the use of one of earths greatest resources, water. They are rooted with the team player spirit, encouraging self-development and growth, and promotes a safe and healthy work environment for all of its employees.

A central theme to everything we do is products and technology that care for water our system chain of collect, clean, hold, release reflects this and our business constantly revolves around the care and management of water

  • Provide technical support: Help identify the best product solution for particular projects; advise on installation recommendations and procedures; provide hydraulic information and advice; provide help solving on-site problems.
  • Maintain Technical Services Information database, Dynamics, workstation organization, supply requirements, and file maintenance. Identify areas of improvement and discuss with Department Manager.
  • Provide design services i.e. layout drawings, part lists and shop drawings for individual projects. Provide a materials list for customer service of the distributors.
  • Responsible for gathering, verifying and communicating information on these projects to the appropriate personnel.
  • Works closely with Inside Sales Representatives and Area Sales Managers to ensure customer satisfaction and problem resolution

Job Requirements:

  • Associates degree in civil or mechanical engineering technology, (Civil Preferred) or an equivalent combination of education and experience which provides similar knowledge, skills and abilities.
  • Minimum of two years related experience.
  • Minimum of two years experience interpreting product design and layouts. Knowledge of AutoCAD or similar systems.
  • Ability to write technical correspondence.
  • Ability to effectively present information in one-on-one and small group situations to customers, clients, and other employees of the organization.
  • Ability to calculate figures and amounts such as proportions, area, circumference, and volume.
  • Ability to deal with problems involving several concrete variables in standardized situations.
  • Proficient use of AutoCAD 2021 or higher
  • Proficient use of Adobe Acrobat Pro
  • Ability to read and interpret civil engineering construction documents.

Apply now and one of our recruiters will reach out to you!

Balance Staffing is proud to be an equal opportunity workplace. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity Veteran status, or any other characteristic protected by federal or state law.





 Balance Staffing

 06/27/2024

 Mentor,OH