Job Details
Field Service Technician - Casino Gaming/ATM's - Springfield, MA
Department: Field Service
Employment Type: Full Time
Location: Springfield, Massachusetts
Reporting To: Field Services Supervisor
Description
Do you enjoy DIY projects? If you enjoy learning new things and growing your technical skillset, we're looking for you! Be a part of Everi's fun and encouraging team and learn from our mentors in the field! We encourage all applicants from all backgrounds to apply!
Key Responsibilities
- Keep a smile on our customer's faces with first-rate customer service.
- Put in, change around, fix, and/or run updates on Everi products on location at casinos.
- Check in with our customers and our devices to ensure they are running smoothly, see if there are any issues, what those issues might be, and fix problems that arise for our products. Training and other support will be provided, as needed.
Skills, Knowledge and ExpertiseRequirements:- High School Diploma or GED.
- Maintain a Gaming License (Gaming License requirements will vary depending on location. Upon hire, Everi internal team members will assist with application, payment, and renewal).
- Help obtained and paid for and/or renewed by Everi upon being selected for the position).
- Ability to take occasional on-call shifts and may need to work overtime, weekends, evenings, and holidays as needed.
- Ambitious and motivated individual who loves to learn and is comfortable working independently (following the training period), while being part of a cohesive team.
- Basic understanding of Excel for data entry and paperwork completion.
Nice-to-have's:- Hardware/network/technical experience is a plus!
BenefitsStep into the exciting world of Everi, where your career meets incredible perks and a vibrant culture!
Join us and enjoy an outstanding benefits package including:
- Medical, Dental, Vision, 401k with company match, life insurance, parental leave, adoption assistance, pet insurance, gym reimbursement, and so much more!
- Embrace a healthier work-life balance with Discretionary Time Off (DTO), bidding farewell to traditional banking hours and hello to preventing burnout while enhancing productivity.
Elevate your career in an environment recognized as a Top Workplace, not just once but multiple times! Everi proudly bagged 10 prestigious Top Workplaces awards in 2021, 2022, and 2023, including national and regional accolades. Be part of a company that's dedicated to fostering a solid culture and receiving resounding positive feedback from its employees. Join us at Everi, where your growth and well-being matter just as much as your professional journey.
The compensation for this role considers a wide range of factors, including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs. The disclosed range estimate has not been adjusted for the applicable geographic differential for the location at which the position may ultimately be filled. At Everi, it is not typical for all individuals to be hired at or near the end of the range; compensation decisions depend on each case's facts and circumstances. A reasonable estimate of the current range is $29.75 - $32.75/per hour and is overtime eligible.
Everi is an Equal Opportunity Employer. All qualified applicants and employees will be afforded equal employment opportunities without discrimination because of race, creed, color, national origin, sex, age, disability, marital status, or any other characteristic or class protected by federal, state, or local law.
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