Business Services Representative I


Job Details

Salary : $47,000.00 - $49,000.00 Annually

Location : Lisle, IL

Job Type: Full-time

Job Number: 24-00091

Department: Human Resources Department

Opening Date: 06/25/2024

Closing Date: 7/9/2024 11:59 PM Central

Hours: Monday - Friday 8:00 a.m.- 4:30 p.m.

POSITION SUMMARY

We are pleased to offer the opportunity to work as a Business Service Representative I within the DuPage County Workforce Development Division (WDD) at workNet DuPage. The workNet DuPage Career Center is funded through the federal Workforce Innovation and Opportunity Act (WIOA) and provides an extensive range of services to both job seeker and employer clients.

This position is grant funded.
RESPONSIBILITIES

Responsibilities Include:

  • Builds a broad awareness among employers in DuPage County about the programs and services available through the DuPage Workforce Development Division (WDD)
  • Handles relationship development with target employers including cold calling and prospecting through service delivery and ongoing relationship management
  • Meets with target employers in DuPage County to evaluate employer needs and make connections to available services and resources offered by DuPage Workforce Development Division or other partner organizations
  • Establishes training grants and other service agreements for businesses in DuPage County
  • Works toward connecting qualified WDD job seeker clients with WDD business clients including job seekers with unique obstacles to employment
  • Provides information to Workforce Development Division counselors, other partner staff, and students and job seekers about future labor market trends that may impact redirection of training dollars toward specific industries or occupations
  • Maintain records and reports of business clients served


REQUIREMENTS INCLUDE

Requirements include the following experience or equivalent combination of training and experience:
  • Completion of a Bachelor's degree in Business Administration, Communications, or related field
  • One (1) year of experience in business development, sales, or customer service or similar field
  • Possess and maintain in good standing, a valid Illinois driver's license
The preferred candidate will:
  • Will possess strong communication and people skills
  • Have the ability to evaluate a situation and a client's needs and devise solutions accordingly
  • Have experience in business-to-business sales and/or business development
  • Have experience working with WIOA business services
A pre-employment background check is required.
Physical Requirements and Work Environment

PHYSICAL REQUIREMENTS
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Sedentary Work: Exerting up to 10 pounds of force occasionally and/or a negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects, including the human body. Sedentary work involves sitting most of the time. Jobs are sedentary if walking and standing are required only occasionally and all other sedentary criteria are met.

WORK ENVIRONMENT
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Position is typically office or administrative work and is not substantially exposed to adverse environmental conditions.

DuPage County offers a complete benefit package to full-time employees including medical insurance, dental insurance, vision, flexible spending accounts, life insurance, pension, holidays, vacation, sick leave, deferred compensation plan, tuition reimbursement, pre-paid legal and credit union. Limited benefits are also offered for eligible part-time positions.

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01

Select the response below that represents your highest completed level of education.
  • Master's Degree from an Accredited Institution
  • Bachelor's Degree from an Accredited Institution
  • Associate's Degree from an Accredited Institution
  • Some college level courses complete but no degree awarded from an Accredited Institution
  • High School Diploma or GED
  • None of the above


02

If you possess a degree, in what field/ major is the degree? (If no degree, answer with N/A)

03

Do you have at least one (1) year of experience in business, economic development or a related field? (Answer must be supported by application to be considered)
  • Yes
  • No


04

Please describe your professional experience in sales, WIOA business services and/or customer service.

05

This position requires that you possess and maintain in good standing a valid Illinois Driver's License. Do you possess this requirement?
  • Yes
  • No
  • No, but I possess a valid driver's license within another State and am able to obtain a valid Illinois Driver's License within 90 days of employment.


06

Are you able to perform the following, with or without an accommodation?Sedentary Work: Exerting up to 10 pounds of force occasionally and/or a negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects, including the human body. Sedentary work involves sitting most of the time. Jobs are sedentary if walking and standing are required only occasionally and all other sedentary criteria are met.
  • Yes
  • No


Required Question





 County of DuPage

 07/01/2024

 Wheaton,IL