DescriptionAre you a genuine people person who excels with numbers and has a passion for providing excellent customer service? Our property is seeking a night auditor to join our growing group of hospitality professionals. We provide the training, tools, and the team to help bring your career to the next level. If this sounds like an opportunity you'll love, please start your application today!9:45 pm - 6:15 am Weekends required. Ideal Schedule Wed-SunResponsibilities Reconcile all credit card transactions, financial records, occupancy percentages, room charges, final bill preparation, and cash drawer activity after a thorough audit process Delegate housekeeping, security, and service requests, respond to guest inquiries and resolve guest complaints, process reservations and check-ins, and other front desk agent duties as required Provide exceptional service to all hotel guests during their stay Compile and distribute daily, weekly, and monthly reports to general manager, department heads, and hotel management Complete additional bookkeeping, administrative, and accounting procedures as requestedQualifications Computer proficiency is required; experience with accounting or reservation software is preferred Great communications. and excellent customer service skills are required Requires a flexible schedule that allows for overnight shift hours Front desk clerk duties, guest services, night auditor or previous hospitality experience is preferred but not required Diploma or equivalent from high school is required; some college is desired
Grand Naniloa Hotel Hilo - a DoubleTree by Hilton
07/01/2024
Hilo,HI