Job Details
Number of Job Openings Available:
1
Date Posted:
June 21, 2024
Department:
16008945 RCM Owatonna Patient Access
Shift:
Evening/Night (United States of America)
Shift Length:
8 hour shift
Hours Per Week:
32
Union Contract:
SEIU-4-Owatonna Service Workers
Weekend Rotation:
Every 3rd
Job Summary:
Responsible for greeting and welcoming patients in person. Provides a standard registration process by collecting demographic and financial data and enters information into electronic medical record.
Key Position Details:
** Position does require two weeks of electronic medical record (EMR) training that takes place Monday - Friday, during the day. **
- .8 FTE, evening / night, 8-hour shifts
- Expected shifts during week will be 7:00p - 3:30a
- Every 3rd weekend will be overnight shifts, 11:00p - 7:30a
Job Description: Principle Responsibilities - Greets and welcomes patient in person.
- Collects demographic and insurance information.
- Checks in or interviews patient to complete appropriate paperwork.
- Directs patient to their appointment or procedure.
- May assist in scheduling add-on appointments.
- Verifies eligibility and benefits information for payers and interprets results.
- Obtains signatures from patients as needed.
- Collects co-pay or deductibles and respond to questions regarding financial assistance programs available. Refers complex questions as needed.
- Uses resources, tools and procedures to complete accounts in assigned work queues.
- Assists patient in completion of request for information forms and submits to appropriate department.
- May gather medical record information from all departments for collection.
- May mentor new staff.
- Other duties as assigned.
Job Requirements - Must be 16 years of age with education and/or experience needed to meet required functional competencies as listed on the job description, and High school diploma or GED preferred
- 0 to 2 years of customer service experience required and
- 0 to 2 years of general office experience required and
- 0 to 2 years of experience using computer including Microsoft Word, Excel, and Outlook required and
- 0 to 2 years of knowledge of the components of revenue cycle and health care insurance preferred
Physical Demands Light Work:
Lifting weight Up to 20 lbs. occasionally, Up to 10 lbs. frequently