Job Details
Overview:
The Credit Associate position is responsible for investigating customers credit information, approving credit for minor accounts (based on dollar value of order), answering customer inquiries regarding credit issues, contacting banks, contacting references, and reviewing credit information to determine credit worthiness.
Responsibilities/Essential Functions:
- Investigate customer credit; Assist supervisor in approving credit for minor accounts;
- Conducts credit investigations of existing and new customers to establish credit limits;
- Process order direct sale order releases using establish guidelines; contact delinquent customers to resolve issues preventing order release;
- Recommend action on delinquent accounts regarding open credit limit;
- Answers customer inquiries regarding credit;
- May participate in discussions to provide special financing arrangements to work out delinquencies;
- Perform other duties as required or assigned which are reasonably within the scope of the activities enumerated above.
Knowledge/Skills/Abilities:
- Detail oriented with attention to accuracy;
- Strong analytical skills; Strong verbal and written communication skills;
- Requires basic knowledge of office procedures;
- Familiar with general office equipment; Proficient in Microsoft Office Suite (Word and Excel); Working knowledge of Oracle and PHAST a plus.
Environment:
Experience:
- 2 + years of credit/collections experience.
Education:
- High School Diploma or Equivalent.
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