A Desktop Support Specialist I is responsible for all desktop support issues for Information Technology Services' supported departments in addition to general IT support for University Enterprise Systems as they relate to our MSU academic environment. This position also assists and recommends departmental software and hardware purchases, configuration and training, integration with other systems, and compliance with University policies and procedures. This is a customer focused position that requires a strong sense of urgency, open communication, desktop technical skills, customer service skills and the aptitude to learn and teach the integration of various information technology systems within our educational environment. Salary Grade: 13 Please see Staff Compensation Structure for salary ranges. Anticipated Appointment Date: July 16, 2024 Essential Duties and Responsibilities: The following examples are intended as illustrations only of the various types of duties and responsibilitie...Support Specialist, Desktop Support, Information Technology, Customer Service, Specialist, Support
Mississippi State University
06/26/2024
Starkville,MS