Job Details
Position Summary:
The Watch Technician must perform professional and technical repairs and refurbishing of Bulgari watches, respecting deadlines. This role also acts as a technical advisor for the reparability of products.
Responsibilities:
- Service and troubleshoot complex watch problems for all timepieces, including, but not limited to quartz, mechanical, & chronograph movements.
- Demonstrate knowledge of how to set, adjust and activate all functions of watches, including final controls. Demonstrate ability to repair/replace movements, gaskets, crystals, cases & crowns.
- Implement solutions for repair, such as timing adjustments & cleaning movements.
- Knowledge and ability to use repair tools and testing equipment.
- Knowledge of technical estimates and processes. Demonstrate ability to make a correct diagnosis.
- Responsible for maintaining a clean and organized workshop area. Follow all company protocols for securing and storing company and customer-owned merchandise. Follow all company protocols related to destruction of parts.
- Ensure workshop is in constant compliance with health & safety requirements.
- Ensure proper quality of service according to Bulgari standards.
Qualifications:
- 5+ years experience in repairing & polishing high-end watches with sophisticated mechanical and quartz movements.
- Ability to analyze repair issues.
- Focused on details, prioritizes work and can maintain high standards of quality.
- Has a keen team spirit and sets priorities effectively.
- Clear and effective use of written and oral English and Spanish.
- Ability to respond quickly to fluctuations in work volume.
- Ability to work efficiently with time schedules and deadlines.
- Clear and concise communication skills.