Job Details
** Customer Service Rep**
**Job Category****:** Operations **Requisition Number****:** CUSTO001369 Showing 1 location **Job Details**
**Description**
**Morton Industries, a world class tubular manufacturer, is hiring for a Customer Service Rep! If you want to work in a fast-paced, rapidly growing manufacturing environment, apply today to join our team! At Morton Industries, we seek out talented and qualified individuals to contribute to our manufacturing services and customer service goals.**
**Morton offers:** Low Insurance Premiums on Medical, Dental, and Vision
Short Term and Long Term Disability
Hospital, Critical Illness, and Accident Coverages
Paid Time Off
Paid Holidays
Company Paid Life Insurance
401K Match Paid Bereavement
All this along the opportunity to work for a growing company who cares about their team members.
**SUMMARY**
This position is responsible for managing the customer relationship, delivery flow, and ensuring new items are set up in the ERP system by performing the following duties.
* Ensure Purchase Orders received meet quoted price, revision level and lead time.
* Oversee and coordinate daily shipments to ensure on-time delivery.
* Receives and responds to customer inquiries.
* Confers with production, sales, shipping, warehouse, or common carrier personnel to determine status of customer order.
* Compiles statistics and prepares various reports for management.
* Filing of documents.
* Detail-oriented and accurate in executing work impacting customer satisfaction.
* Strong organizational skills; ability to multi-task and prioritize requirements and activities.
* Informs customer of unit prices, shipping date, anticipated delays, and any additional information needed by customer.
* Checks inventory control and notify stock control departments of orders that would deplete stock.
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Morton Industries, LLC. is an Equal Opportunity Employer
**Qualifications**
**Skills**
**Behaviors**
**Required**
**Team Player****:** Works well as a member of a group
**Detail Oriented****:** Capable of carrying out a given task with all details necessary to get the task done well
**Dedicated****:** Devoted to a task or purpose with loyalty or integrity
**:**
**Motivations**
**Required**
**Self-Starter****:** Inspired to perform without outside help
**:**
**Education**
**Required**
High School or better.
**Preferred**
Some college or better.
Technical/other training or better.
**Experience**
**Licenses & Certifications**