Job Details
**Front Desk Receptionist, Part-Time**
** Office of the Chancellor - Omaha**
Admin & Clerical Part-Time POSITION TITLE: Front Desk Receptionist, Part-Time
DEPARTMENT: Human Resources
REPORTS TO: Human Resources Director
CLASSIFICATION: Regular, Part-Time, Non-Exempt
HOURS PER WEEK: 20-28
POSITION SUMMARY
The Receptionist is the first point of contact for all visitors to the Chancery. The receptionist is responsible for warmly greeting staff, visitors and callers while providing exceptional service with professionalism.
PRINCIPAL DUTIES AND RESPONSIBILITIES
Serves as a primary point of contact for answering calls coming in on the Chancerys main phone number and directing calls to the appropriate office
Ensures messages left in the main voicemail box are retrieved timely and handled accurately
Welcomes and greets all visitors who come into the Chancery Offices. Announces all visitors to the proper individual or department
Directs all visitors attending meetings to the proper meeting area
Handles callers inquiries whenever possible
Maintains supplies for copy machine and fax machine and assists employees with use of those machines
Assists with copying and collating work as needed
Provides light typing services as needed
Sorts and distributes mail into proper mailboxes
Assists in the preparation of bulk mailings as needed
Aid persons in need that come into the Chancery
May be asked to perform other duties and assume other responsibilities as requested by curia offices
Keeps the lobby and reception area orderly
KNOWLEDGE, SKILLS, AND ABILITIES
Excellent written, verbal, telephone and interpersonal communication skills
Collaborative work style, initiative and flexibility
Extreme sense of confidentiality
Ability to listen and empathize
Ability to present oneself professionally in appearance and behavior
Ability to demonstrate problem solving skills and resolve recurring problems independently
Demonstrated ability to maintain composure and communicate in a kind, professional manner
Excellent organizational skills including ability to establish priorities, multi-task, work independently and proceed with objectives without supervision
Bilingual (English and Spanish) skills preferred
EDUCATION AND EXPERIENCE
High School Diploma or equivalent
One year of clerical experience including experience with multi-line telephone system
Proficiency in Microsoft Office Word, Excel, and PowerPoint
WORKING CONDITIONS: PHYSICAL REQUIREMENTS:
Office environment; ADA-accessible building
TRAVEL REQUIREMENTS
None
ORGANIZATIONAL RESPONSIBILITY
Employees of the of the Archdiocese of Omaha will have knowledge of the Catholic faith, a willingness to work for a Catholic, faith-based organization and adhere to the policies of the Archdiocese of Omaha. Employees will not publicly oppose the teachings of the Catholic faith nor publicly advocate for any position in conflict with Catholic teaching, or the specific positions of the Archdiocese of Omaha or the United States Conference of Catholic Bishops. This requirement includes any public speech, demonstration or writing including the use of social media or other digital technologies.