Job Details
Travis Watkins Tax is looking for a Bilingual (English/Spanish) Front Desk Receptionist who is outgoing, enthusiastic, and has excellent communication skills. If this sounds like you, please take a few minutes without distractions to complete this work traits survey:
About Us: Travis Watkins Tax is a faith-based, innovative, full-service tax firm headquartered in Oklahoma City, OK. We work with a growing team of professionals to provide on-going tax support for small businesses, including bookkeeping/accounting services, tax preparation, tax resolution and customer alerts for audits and over IRS health.
Our Core Values:
- Radical Generosity - You experience the transformation of joy, peace and fulfillment that come from giving.
- Integrity - You have an unwavering commitment to doing what is right, even when it's challenging. You set the standard of trust and reliability that inspires confidence in both colleagues and clients alike.
- Grow or Go - You are hungry to develop your skills, the business and our teams.
- Humble - My ego is in check; I focus more on our clients and teammates than myself.
- Tenacious Servant - You are a devoted and resilient servant, guided by a deep sense of purpose, persistently overcoming challenges with unwavering faith and dedication.
Job Overview: As the Front Desk Receptionist, you will be responsible for greeting visitors, managing incoming calls and handling general administrative tasks to the highest quality standards. This role sets the tone for a visitors experience as well as current and potential client experience when calling in for assistance. This position is key in maintaining an organized and professional front office. The Front Desk Receptionist will report directly to the Office Relations Administrator.
Role & Responsibilities: As the Front Desk Receptionist, your responsibilities include, but are not limited to:
- Answering phone calls and responding appropriately to the caller's needs
- Route calls to the correct team member
- Greet visitors when they arrive and give direction when necessary
- Notify appropriate people that a visitor has arrived to see them
- Receive, sort and distribute daily mail/deliveries
- Ensure reception area and conference rooms are tidy and presentable
- Maintain office security by following safety procedures and controlling access via the reception desk
Must Haves for this Role:
- High School diploma or GED Certificate
- Bilingual (English/Spanish)
- Proven work experience as a Receptionist, Front Office Representative or similar role
- Excellent customer service skills
- Professional attitude and appearance
- Excellent organizational skills
- Great attention to detail
- Multitasking and time-management skills, with the ability to prioritize tasks
- Good communication skills and a confident, friendly and outgoing manner both over the phone and in-person
- Ability to be resourceful and proactive when issues arise
- Data entry skills
- Proficiency in Microsoft Office Suite, HubSpot a plus
Location: Oklahoma City, OK
Salary & Benefits: Competitive compensation, and we offer the following benefits:
- Matching 401k
- Health Insurance
- Dental Insurance
- Vision Insurance
- Paid Time Off
- Company Paid Holidays