Job Details
Corcentric offers exciting internship opportunities for motivated individuals looking to gain real-world experience in various fields. As an intern at Corcentric, you will have the opportunity to work alongside industry professionals in a supportive and collaborative environment. If you are a motivated and driven individual looking for an internship opportunity, we encourage you to apply!
We are currently hiring a summer intern on our Purchase Order Solutions team. This role is based in our Cherry Hill, NJ office, but may be eligible for voluntary work-from-home consideration. To be considered for this position, you should live within a commutable distance to our Cherry Hill, NJ office location, and be available to work about 20-30 hours/week, Monday - Friday.
Responsibilities:
- Conduct outreach via phone and email to enroll new suppliers in the PO Solutions program.
- Present the program's value and highlights, convincing suppliers of its benefits.
- Contact current enrollees to discuss fee changes or adjustments to their billing tier due to changes in use or portal status.
- Send contracts to new supplier enrollees and facilitate quick contract execution by guiding suppliers through the enrollment process, ensuring all contracts and supporting documentation are quality-checked for accuracy and meet requirements.
- Document all supplier contact activity and statuses in appropriate tracking conventions (spreadsheet, portal, document, etc.) as requested by management, adhering to established guidelines.
- Keep internal stakeholders apprised of new supplier set-up details and configuration issues.
- Reach out to new suppliers to inquire about their initial experiences and gather feedback on the supplier experience.
- Participate in staff meetings and training, contributing to the overall improvement and efficiency of the enrollment process.
Requirements - Pursuing a degree in business, marketing, communications, or a related field, or equivalent work experience.
- High level of comfort with customer outreach and engagement
- Experience in a customer-facing role, demonstrating strong interpersonal and communication skills.
- Previous experience in customer enrollment, onboarding, or a similar process-oriented role is preferred.
- Flexibility and adaptability to work in a dynamic and fast-paced environment. Highly organized with the ability to manage and prioritize tasks efficiently. Efficient time management skills to meet enrollment targets and deadlines.
- Strong analytical and problem-solving skills to address customer queries and challenges.
- Excellent written and verbal communication skills, with the ability to convey complex information in a clear and concise manner.
- Customer-centric mindset with a focus on delivering a positive customer experience.
- Keen attention to detail to ensure accurate and thorough customer enrollment processes.
- Ability to collaborate effectively with internal teams such as sales, support, and product development.
- Capability to resolve customer issues or concerns in a timely and satisfactory manner.
- Positive and customer-friendly attitude, contributing to a positive team and customer environment. Ability to empathize with customers and exercise patience, especially during challenging situations.
- Experience or skills in sales or upselling are beneficial.
About UsCorcentric is a global provider of business spend management and revenue management software and services for mid-market and Fortune 1000 businesses. Corcentric delivers software, advisory services, and payments focused on reducing costs, optimizing working capital, and unlocking revenue.
We achieve success by exemplifying our core values in the way we work, communicate, and collaborate:
- Do the Right Thing
- Embrace + Drive Change
- Be Empowered
- Be Relentlessly Focused on the Customer