Job Details
We are a local dealer with strong community ties and values. We believe that searching for a new vehicle should be a positive experience, and this is further enhanced by the knowledge and enthusiasm of our team. It is our duty to be helpful, competent, honest, and sincere from the showroom floor to our service bay which is why we are looking for the best of the best! We are always looking for bright, motivated, and energetic professionals to add to our world-class team of about 300 employees across all of our stores. Our employees work together towards a common goal to offer the best service in the industry. If you feel that your skills would be a valuable asset to our customers, we want to get to know you!
What We Offer
- Health, vision, dental, and life insurance
- Competitive compensation
- Investment opportunities
- TKO Employee Scholarship Program
- 401K with match
The parts manager is responsible for inventory management and control, ordering, billing, and distributing automotive parts for the service department.
Qualifications:
*Strong written and verbal communication skills.
*Mathematical skills for counting, pricing, and estimates.
*Previous automotive technician, parts, or sales experience.
*Ability to operate in a fast-paced environment.
*Product knowledge to ensure properly identifying and recommending parts.
*Strong interpersonal skills for communicating with suppliers, technicians, other managers, and employees of the dealership.
*Resourceful investigative skills to obtain parts not readily available for other make vehicles that are serviced here.
Objective Strives to return a satisfactory profit on dealer capital invested in parts inventory. Accomplishes objectives through the use of proper purchasing procedures, inventory control, staff utilization, security, pricing, merchandising, displaying and advertising.
Essential Duties- Forecasts goals and objectives for the department and strives to meet them.
- Hires, trains, motivates, counsels and monitors the performance of all parts department staff.
- Prepares and administers an annual operating budget for the parts department.
- Maintains a balanced inventory consistent with the requirements of the service department, body shop, wholesale accounts and the do-it-yourself public.
- Establishes pricing parameters in each customer category that generate sufficient gross profit to produce a satisfactory profit while maintaining customer loyalty.
- Establishes individual parts inventory levels and balances them for maximum turnover.
- Monitors and adjusts inventory to minimize obsolescence.
- Ensures that all parts are properly tagged so that the dealership recovers full credit from the factory.
- Supervises stock order procedures.
- Sets and enforces a policy on the special ordering of parts. Ensures that stock orders represent at leastpercent of all orders.
- Analyzes sales, expenses and inventory monthly to maintain profit goals.
- Develops and administers an aggressive wholesale parts program to produce profit.
- Ensures that the same high-quality level of service provided to outside customers is also provided to internal dealership customers.
- Works with the service manager and body shop manager to ensure a timely turnaround of parts needed for internal jobs.
- Attends managers meetings.
- Holds weekly department meetings.
- Analyzes departmental operations and storage layout and revises as needed for maximum effectiveness.
- Provides technical assistance to parts department employees.
- Monitors parts department employees' payroll records.
- Coordinates a prompt, efficient and timely flow of paperwork.
- Directs shipping and receiving efforts to ensure timely processing.
- Monitors daily reports such as DOE, DOC and sales productivity.
- Develops and utilizes a lost sales tracking report.
- Directs outside parts and counter sales efforts, including a telemarketing program to keep in contact with customers.
- Develops sales promotions.
- Takes advantage of all manufacturers' inventory co-op advertising.
- Develops, enforces and monitors guidelines for working with customers to ensure maximum customer satisfaction.
- Handles customer complaints immediately and according to the dealership's guidelines.
- Ensures that all dealership purchases are properly accounted for before payment is made.
- Assists in the collection of past-due accounts.
- Supervises custodians to ensure that work area is kept clean.
- Enforces safety requirements, including but not limited to forklift training and operation, processing of MSDS sheets on all products carried and OSHA Right-to-Know.
- Understands, keeps abreast of, and complies with federal, state and local regulations that may affect parts sales.
- Maintains professional appearance. Other duties as assigned.
Language Skills - Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence. Ability to speak effectively before groups of customers or employees of organization.
- Ability to read, analyze and interpret general business periodicals, professional journals, technical procedures, or governmental regulations. Ability to write reports, business correspondence, and procedure manuals. Ability to effectively present information and respond to questions from groups of managers, clients, customers and the general public. Ability to read, analyze and interpret common scientific and technical journals, financial reports and legal documents. Ability to respond to common inquiries or complaints from customers, regulatory agencies or members of the business community. Ability to write speeches and articles for publication that conform to prescribed style and format. Ability to effectively present information to top management, public groups and/or boards of directors.
Mathematical Skills - Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference and volume. Ability to apply concepts of basic algebra and geometry. Ability to work with mathematical concepts such as probability and statistical inference, and fundamentals of plane and solid geometry and trigonometry. Ability to apply concepts such as fractions, percentages, ratios and proportions to practical situations.
Benefits - 401(k)
- 401(k) 8% Company Match
- Dental
- Disability
- Employee Discount
- Flexible Spending Account
- Health Insurance
- Life Insurance
- Paid Time Off
- Professional development assistance
- Tuition Reimbursement
- Vision Insurance
This Job is : - Open to applicants who do not have a high school diploma/GED
- A "fair chance" job
- Military Experienced candidates are encouraged to apply