Job Details
Overview
Looking to provide small town quality service but be backed up by the largest health-care provider in the state of Minnesota?
We at Fairview Health Services are looking for a new member of the Patient Registration team t to join the Fairview Rogers Clinic. This position is approved for 80 hours every two weeks, is benefit eligible. Some of the benefits we offer at Fairview include medical insurance - as low as $0, dental insurance - also a $0 option, PTO (24 days per year), Student Loan Repayment, and 403B with up to a 6% employer match; click here to learn more and get all the details. Pay for this role starts at $20 and increases based on experience.
The Fairview Clinic in Rogers is on of our smaller locations with 4 specialties and 11 providers. This clinic offers care for the entire family and staff at this location get to watch patients grow as we have patients for many years. Located in the outermost ring of the Twin Cities Suburbs, the Rogers Clinic offers the small town feel with many of the metro amenities!
Responsibilities Job Description
Our Patient Registration crew greets and welcomes patients into the clinic. The verify, register and schedule patients with accurately and efficiently. This includes verifying insurance and demographic information. This team also reviews and maintains patient accounts, secures financial arrangements on self-pay balances prior to and during patient appointments, and researches and facilitates patients questions and concerns.
- Verifies patient insurance coverage, eligibility, contract group number, effective dates and coverage, accurate insurance, and billing address.
- Advises patients of insurance coverage co pays or self-pay policy and documents in patient account for front desk staff.
- Monitors patient balances on patient accounts and alerts patients of outstanding balances to ensure appropriate financial arrangements.
- Actively participates in crafting and implementing improvements.
- Answers in-coming calls from patients or internal team members to assist with patient care when the need arises
- Schedules appointments for patients with specified clinician according to scheduling guidelines and availability actively trying to accommodate all involved
QualificationsPreferred - Completion of medical terminology course or equivalent experience and education preferred.
We find those that exceed in this position also exhibit these characteristics: High standard of creative prioritization skills and priority setting. Shown focus on customer service/patient service with every interaction. Excellent public relations and interpersonal/communication skills. Work as an effective team member to deliver outstanding care. Ability to use appropriate computer applications. Capable of working independently, demonstrate critical thinking skills. Ability to accept change and empower those around you to engage in ongoing process improvement. A solid understanding of Dignity, Integrity, Service, Compassion and Innovation.
EEO Statement EEO/AA Employer/Vet/Disabled: All qualified applicants will receive consideration without regard to any lawfully protected status