Job Details
As a Customer Service Representative, your responsibilities include answering phone calls, texts, online chats, and emails from customers interested in buying a vehicle at your car dealership. In many positions, you are the first point of contact with potential customers and work at the front desk to greet walk-in customers, answer questions, and provide assistance as needed.
Customer Satisfaction Representative Compensation and Benefits:
- Competitive Pay
- Flexible Working Hours
- Health Insurance
- PTO & Sick Leave
- 401(K)
Customer Service Representative Responsibilities:
- Meet and greet customers in a professional manner in-person & on the phone
- Process payments, invoice and other miscellaneous office duties
- Provide basic information to callers who have general inquiries
- Handle customer complaints with integrity and poise
- Provide general administrative and clerical support including mailing, scanning, faxing and copying
- Maintain office supplies for specific location
Customer Service Representative Requirements:
- Excellent communication and organizational skills
- Experience using Microsoft Office suite
- Ability to work effectively with customers, vendors and employees while handling multiple tasks simultaneously
- Willing to submit to a drug screen & background check
Honda of Tyson's Corner is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.