Job Details
Overview:
Ticket sellers are an information center who will understand and operate ticketing systems and provide excellent customer service to all guests. They must know and understand each event, its seating charts, and configurations of the venue.
This role will pay an hourly wage of $14.00.
Job expires 08/01/2024
For PT roles: Benefits: 401(k) savings plan, 401(k) matching
Responsibilities:
- Know and understand the operation of ticketing systems.
- Familiarize yourself with each event (ticket prices, discounts, restrictions, reserved or general admission seating, etc.).
- Know and understand the seating charts and configurations of the venue.
- Perform transactions for all events on the ticketing system with efficiency and accuracy.
- Collect proper currency or credit card amount for purchase of ticket(s) as well as give back proper number of tickets and correct change.
- Communicate and satisfy patrons in the most positive manner possible.
- Direct patrons to the nearest ticket taker.
- Reconcile all monies received from ticket sales.
- Keep accurate and legible records.
- Maintain confidentiality.
- Other duties as assigned by the Director of Ticket Operations or Ticket Operations Manager.
Qualifications:
- Ability to multitask in a fast-paced environment
- Familiarity with Microsoft Office
- Possesses excellent communication skills
- Experience working with the public and with cash
- Ability to work independently and as a productive member of a team
- Must be able to work a flexible schedule...nights and weekends are a must, and URI
- Winter/Spring/Summer breaks are a plus.