Job Details
Find out why **e** **X** **cell** is the employer of choice for contractors! Join **e** **X** **cell** and enjoy our generous employee benefits!
We are currently searching for an enthusiastic **Level 1 Technician** to join our client's team **onsite** at New York, NY. This is a Contract position slated to go 2+ years.
**Duties and Responsibilities:**
+ Test and image desktops and laptops
+ Maintain, analyze, and troubleshoot software and computer peripherals
+ Ability to set up, configure, and add all hardware
+ Assist client internal IS technicians with large IMAC's
+ Provide technical support to end-users via telephone and in person
+ Assist in developing and documenting improvements to current processes
+ Assist coworkers in the resolution of end-users' technical issues
+ Manage (ServiceNow / Clear vision) ticket queue constantly throughout the day
**Skills and Qualifications:**
+ Minimum 2+ years of hands-on technical knowledge of laptop and desktops, including break / fix
+ High School Diploma or GED required
+ A+ Certification is a plus
+ Familiar with standard concepts, practices, and procedures within the IT support field
+ Able to lift heavy equipment. (PC's, monitors, printers.)
+ Strong verbal and written communication skills
+ Experience with Windows OS, Microsoft Office, Internet browsers and Email clients
This candidate will need to go through the client background check process which requires fingerprinting.
**$30.00 - $32.00 per hour**
**Full COVID-19 vaccination may be required.**
_We offer a comprehensive benefit package that you can elect into including but not limited to: Health Insurance (Medical, Vision, Dental), 401k, Basic Life / AD&D, Supplemental Insurances Plans, Paid Time Off Plan, Paid Holiday, Paid Sick Leave plan, FSA / HSA Pre-Tax Benefits, Employee Discounts._
W2 only, no Corp to Corp. We are unable to sponsor H1B visas at this time. ** **e** **X** **cell** Supports Equal Employment Opportunity** **e** **X** **cell** , a division of CompuCom Systems, Inc., a global company headquartered in Bellevue, Washington, provides IT staffing services and solutions to Fortune 1000 companies as well as small and medium business. For more information, visit www.excell.com .
**#INDEXL**
CompuCom is committed to providing equal employment opportunities in all employment practices. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, citizenship status, marital status, age, disability, protected veteran status, genetic information, sexual orientation, gender identity or expression, or any other status protected by law.