The successful Ticket Office Agent will warmly greet guests and distribute boarding passes, answer questions, diligently collect payments and vouchers, and make reservations while maintaining an upbeat attitude. About You:This person will be adaptable, dynamic, and embody City Experiences' RESPECT Service System. Essential Duties & Responsibilities: Receive passengers and inform them about boarding procedures; print, sort and distribute boarding passes to passengers Address guests by name and recognize their special occasions Explain products or services and prices, and answer questions from customers Collect outstanding balances for reservations, and collect payment vouchers from third party distributors Make and confirm cruise reservations using telephones, faxes, mail, and computers; maintain computerized inventory of available passenger space and provide information on space reserved or available Resolve customer complaints regarding booking, ticketing and special boarding needs Co...Ticket, Agent, City, Reservations, Office Agent, Insurance
City Experiences - Hornblower Corporation
07/04/2024
Baltimore,MD