Job Details
Job Type
Full-time
Description
Most people have a stressful experience buying or servicing their car. It shouldn't be that way. We're looking for people as crazy as we are about revolutionizing the car-buying experience and it starts with hospitality. Hospitality isn't just what we do, it's who we are. We need exceptionally talented individuals to join our mission and embark on a challenging, rewarding career. Do you have what it takes?
How You Will Make an Impact
Our guests seek luxury, value, and world-class service. As a General Manager, you will provide leadership and direction to the entire dealership team to deliver hospitality, innovation, and efficiency for our guests. You will directly impact whether we become our guest's favorite place to purchase, lease, or service their vehicle.
What Winning Looks Like:
- Demonstrating a high "HQ" (Hospitality Quotient) consisting of kindness & optimism, intellectual curiosity, work ethic, empathy, self-awareness, and integrity.
- Communicating clearly with our guests across multiple channels (phone and email) and being responsive to their needs.
- Directing and monitoring recruiting and hiring for all positions; ensure performance reviews and coaching sessions are completed as scheduled; develop short- and long-term goals for all dealership management or supervisory personnel
- Develops merchandising strategies and assist in creating effective, cost-efficient advertising programs.
- Coach management team to improve performance and dealership operation on best practices
- Track progress, and lead the team to achieve and exceed their goals
- Forecast sales for upcoming months and quarters
- Participate in the development and execution of compensation plans; all changes to plans and/or promotions must be approved by the Platform Manager and HR Department
- Manage a CRM platform to retain customers and seek out new prospective sales
- Maintain a keen focus on the satisfaction of all employees and customers
- Oversee all activities occurring in the vehicle showroom
Skills Needed to Win:- Excellent leadership skills with a passion for developing employees
- Ability to effectively manage time and to meet and exceed targets
- 7+ years of experience as a General Sales Manager or 5 years as a General Manager at a franchise dealership
- Complete understanding of how to desk subprime car deals as well as prime deals
- Solid sales competencies with knowledge of strategies and best practices
- Must have strong leadership and organizational skills, and the ability to read and understand manufacture statements, F&I statements, and finical statements.
- Keen attention to detail with a commitment to solving complex problems
- Strong written and verbal communication skills
- Outgoing, and positive attitude
- Knowledge of inventory control and management
Benefits of Working at Swickard:- Ongoing training and support
- Opportunities for continued personal and professional growth
- We are an equal opportunity employer and value diversity and inclusion and belonging at our company. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, disability status or any other characteristics protected under applicable State or Federal laws and regulations.
Competitive benefits package:
- Insurance: medical, dental, vision, life, and pet insurance
- Optional disability coverage
- 401k plan
- Paid Holidays
- PTO
About Us- We were founded in 2014 by Jeff Swickard in Wilsonville, OR.
- We're a hospitality company that happens to sell cars, parts, and service.
- We are a team. Everyone plays a role in our success.
- Culture: Our culture is defined by a few core principles: We want to be our customers' favorite place to purchase, lease, or service their vehicle and we want to be your favorite place to work!
- Highline Brands: Swickard has positioned itself as a leader in highline brands such as Mercedes Benz, Volvo, Porsche, Audi, Jaguar-Land Rover, and more.
- We have over 2000 employees at 41 franchises in 5 states...and we are still growing!
- We are consistently ranked as one of the fastest growing dealership groups in the US by Automotive News.
To all recruitment agencies: Swickard does not accept agency resumes. Do not forward resumes to our careers alias or other Swickard employees. Swickard is not responsible for any fees related to unsolicited resumes.