Employment Type:Full time. Shift:Day Shift. Description:Job Description. POSITION PURPOSE-RemoteHealthcare experience strongly preferred. Performs day- to- day customer service activities within the hospital revenue operations of an assigned Patient Business Services (PBS) location. Serves as part of a Customer Service team at an assigned PBS location responsible for ensuring excellent customer satisfaction through timely, accurate and professional follow-up and resolution to customer complaints, problems, issues and general inquiries. This position reports to the Supervisor PFS Customer Service. ESSENTIAL FUNCTIONS - Knows, understands, incorporates, and demonstrates the Trinity Health Mission, Vision, and Values in behaviors, practices, and decisions. Performs customer service activities handling various self-pay and insurance billing and collection inquiries, requests and related functions as part of the revenue cycle process for an assigned PBS location. Assists patients in the res...Customer Service, Customer Service Representative, Representative, Remote, Health, Retail, Healthcare
Trinity Health Corporation
07/05/2024
Farmington Hills,MI