Client Service Representative

Job Details

Description

Position at Androscoggin Animal Hospital

Client Service Representative

Androscoggin Animal Hospital, located on the Androscoggin River in Topsham, ME is seeking a Client Service Representative (CSR) to join our dynamic team.

We feel strongly that a CSR is the client's first and last impression of Androscoggin Animal Hospital and it is important that all clients feel welcome, safe, and comfortable. CSRs are invaluable team members, and we treat them that way. Come thrive in an environment that encourages learning and continued growth within the profession and become the bridge between pet owners and patient care.

Who you are:

• Skill and Experience - Someone who has at least 2 years of customer service experience with experience in a veterinary practice (or human medical practice) is preferred.
• Team Spirit - You promote a positive culture by supporting fellow team members.
• Exceptional Patient and Client Care - You care about our patients and take pride in providing the attention and patience needed with clients. You strive to elevate the client experience and advocate for the patients.
• Resilience and Adaptability - You cope effectively with pressure and setbacks. You see obstacles as opportunities to grow. You lean into your values as you face challenges and are an example to your teammates to do the same.

What we offer:

• Short Term Disability paid for by employer
• Complimentary Life Insurance $25,000; with options to purchase additional voluntary benefits for self or family
• 401K with 100% company match up to 3% and 50% company match up to 5%, eligible after 6 months of employment
• UMR Insurance Plans with multiple options including vision and dental care plans
• Flexible Spending Account or Health Savings Account options
• Mental Health and Wellness Support including:
• Free access to counseling
• Meditation and mindfulness programs
• Well-being ambassadors
• Long Term Disability option
• Progyny-Fertility and Family Building Support (up to $10,000)
• Team Member Discounts for Pet Care
• Generous paid time off plus 6 paid holidays a year
• Consistent schedule that allows for a healthy work/life balance
• Team Member Discounts for Pet Care
• Paid time off inclusive of sick, personal, and vacation
• LGBTQIA+ support with FOLX HEALTHCARE (if UMR enrolled)
• Sword Digital Musculoskeletal & Physical Therapy Program (if UMR enrolled)
• Referral Bonus Program
• DailyPay on Demand

If you are looking for a hospital that values you, make sure to check us out!

Since 1985, Androscoggin Animal Hospital has been taking care of the pets in and around Brunswick and Topsham, Maine. We are convenient to several towns in and around Cumberland County, offering a state-of-the-art facility in a country setting. All of our pet patients receive excellent care from a compassionate, friendly staff. In addition, we are proud to be AAHA accredited, which signifies we have met the rigorous high standards of this important veterinary organization.

We are a proud United Veterinary Care Partner hospital. United Veterinary Care supports the unique culture and individuality of each partner hospital while empowering the hospital teams in their care for patients. One of our goals is to support our community of hospitals in creating sustainable, fulfilling careers in a profession we love.

 Androscoggin Animal Hospital

 06/18/2024

 Topsham,ME