Customer Service - 2nd shift


Job Details

About the Role

Position involves providing technical and sales assistance to SEW-EURODRIVE customers, potential customers and associates in order to maintain established sales activity and generate new sales within corporate guidelines. Customers and associates will be handled with a view toward growth and long-term relationships while maintaining a consistent and businesslike attitude.

Pay Rate: $20.00/hour

Shift: 2nd shift

Top 5 Skills and Abilities we are looking for in an applicant:

Attain and keep current with the knowledge and skills required to provide information, service and assistance.
Be available as assigned to accept all calls in a professional manner, and determine the nature of the call. Take all possible action including research, working with computer, completing forms and other follow-up to expeditiously insure that accurate information and service is provided.
Obtain required information and respond when necessary to complete action on inquiries/requests received.
Complete appropriate paperwork and associated computer data/order entry to accomplish required actions.
Provide assistance to other employees in a businesslike and professional manner as required.

Top 5 Tasks for this position:

Ability to perform all tasks listed above to the Company's expectations.
Ability to work in a fast-paced environment with continuous interruptions.
Must have good oral and written communication and organizational skills.
Ability to follow instruction, written and verbal.
Ability to organize workload for timely accomplishment of work.

Although we have described above what we are generally looking for, we are very likely missing other attributes and skills that may make you a great fit! Please tell us about your other skills and abilities by applying and listing your additional attributes.

A 10% shift premium is paid for 2nd and 3rd shift positions.

SEW-EURODRIVE provides a generous benefits package to all full time employee. These benefits start on DAY ONE!

There is no monthly premium required for Employee's coverage:

Medical Insurance - Includes Medical, Dental, Vision, Audio, and Prescription Drug coverage + $125 annual reimbursement for purchase of eligible vitamins & minerals
Life Insurance worth 2.5 times annual base pay. Includes Accidental Death & Dismemberment
Disability - Includes both Short Term Disability and Long Term Disability
Flexible Spending Account (FSA) for Medical and/or Dependent Care Made available annually during open enrollment
Timely Evaluations with potential for a pay increase - New Employees are evaluated every six months for the first two years then annually thereafter
Paid Vacation - 2-weeks of vacation accrual per year to start, which increases after five years and ten years of service
Holiday Pay - Twelve (12) paid holidays per year
Retirement Benefits - Includes 401(k) with Profit Sharing Contribution and 200% Company Match on the first 3% that you defer to your 401K account
Additional Paid Time Off (PTO) for hourly positions - Unused time is paid out annually
Paid Parental Leave - To assist and support new parents with balancing work and family matters
Onsite Clinic Services - On location medical services by licensed providers at no cost to employees
Education Assistance Programs - Student Loan Repayment / Tuition Assistance options
Counseling Resources - Easy and convenient access to professional counseling services online
Wellness Resources - Utilizing a comprehensive, interactive, and personalized wellness program with potential to earn points for awards / gift cards
Uniforms and Subsidies - Uniforms (for shop employees) are provided and a subsidy for the annual purchase of safety shoes is included
Employee Assistance Programs - Five programs to help employees navigate challenging life circumstances
Insure Choice Plan Group Discounts - Auto, Home, Pet coverage, Legal insurance, and more at a group discount rate

Additional job requirements and responsibilities would be discussed during the interview process.





 SEW-EURODRIVE GmbH & Co KG

 06/29/2024

 Troy,OH