Answers hospital incoming calls. Calls are answered within 3 rings. Demonstrates the ability to consistently determine through a brief screening which extension or departmental personnel to connect with caller. Uses proper questioning techniques for callers, visitors and patients to ensure information is accurate. Contacts hospital personnel as requested through paging system.: Consistently uses paging system accurately. Demonstrates knowledge of On-Call scheduling: Calls for physician's on-call are handled according to established procedure and explains to staff as requested. Demonstrates proper record keeping and documentation. All required record keeping, documentation and logs are up to date to maintain a consistently high level of productivity. Familiar with Medical Center procedures and medical terminology to facilitate callers to appropriate location.: Procedures are followed accurately and any questions regarding medical terminology are brought to Supervisor attention and answe...Operator, Telephone, Per Diem, Healthcare
Hackensack Meridian Health
07/05/2024
Brick,NJ