Job Details
At American Signature Inc., we believe everyone has the right to a well-furnished life. To that purpose, we are committed to providing our customers with an easy and fun furniture shopping experience. The Online Merchandiser is responsible for managing the site catalog execution. This person will collaborate with the following teams: Online Merchandising, Merchandising, Planning, Marketing, User Experience, and IT to prioritize features, projects, and initiatives that enhance the overall user experience. The Specialist must possess a strong desire to optimize the customers experience and provide profitability for the business.
As the Online Merchandiser you will:
-Responsible for coordinating all merchandising product data and imagery to provide accurate and timely launch of product online
-Includes all data attribution, copy, and photography
-Manage all needed product catalog data from a variety of internal and external sources, ensuring accuracy and timeliness
-Coordinate all product copy requests and review for approval
-Responsible for proficiency and usage of tools (Site search, DAM, etc.) to ensure product information and compatibility and integration with eComm platform
-Maintain, audit, and update catalog as necessary inclusive of product cross-sell enhancements
-Responsible for producing new ideas and innovation for eComm catalog and taxonomy to continually enhance customer experience
-Partner with Merchandising, eComm Merchandising, and Planning to ensure consistencies across channels
-Provide support for cross-functional operational functions as it relates to eComm (Merchandising, Planning, Marketing)
Embody our values: Serve Others and Own it. You will:
-Be a team member that Serves Others, meaning you get enjoyment out of seeing other people succeed. You put team goals first. You display strong people skills, such as empathy, selflessness and good listening
-Be someone who Owns it, meaning you take ownership and responsibility for our shared success. You are someone who proactively identifies and solves problems
The ideal candidate will meet the following requirements:
-Bachelors degree; or equivalent combination of education and experience
-3+ years experience in Online Merchandising or equivalent experience
-Highly proficient in Microsoft office and Excel; Experience with other eCommerce tools are a plus (Salsify, Google Analytics, Unbxd, Lily AI)
-Strong retail business acumen
-Ability to learn quickly and make decisions in new tools and situations
-Extreme attention-to-detail and ability to manage multiple projects & tasks simultaneously
-Strong reasoning skills and an aptitude for problem solving
-Proven ability to interact & collaborate across multiple disciplines to accomplish a common goal
-Aptitude to generate new ideas with recommended implementation solutions
-Dedicated work ethic and punctuality
-Ability to exercise independent discretion and make decisions in a time sensitive environment with minimal or no supervision
-Excellent leadership and communication skills
-Strong organizational, project management and analytical skills
-Track record of servant leadership; serving others and putting team goals first
-Proactive approach; identifies and solves problems
-Adaptability; flexible to changing market forces and shifting priorities
-Experience managing change in large and complex environments
-Ability to break down complex ideas and communicate them in simple and easy to understand ways