Job Details
Come join a fun team with a fun culture while working in the beautiful Jersey Shore environment! The all-new Madison Resort Wildwood Crest, formerly known as the Oceanview Motel is a beach front property that was built in 1964, and at the time was the largest motel ever built in The Wildwoods. Recently purchased by Madison Resorts, this property was recently fully restored.
The property consists of a hotel, which will boast over 200 hotel rooms, 1-2 restaurants, multiple pools, and of course beach service with much more to come in future years.
Summary:
The Shuttle Driver is an essential member of the resort team, providing a fast, easy, and valuable experience to our guests. This role requires a warm personality and enjoys socializing with random people. As a Shuttle Driver, you are responsible for keeping yourself and your passengers safe while transporting them in a transit van between our resort and local stops around Cape May and the Wildwoods.
Responsibilities:
- Know, understand, and adhere to company established policies and procedures.
- Ensures guest interactions are always positive. Smiles with every guest.
- Be punctual and have exceptional time management skills.
- Performs pre-trip inspection of your vehicle. Check tire pressure and fluid levels for property vehicle and refuel as necessary. Notify appropriate personnel of any vehicle maintenance needs.
- Maintain contact with dispatchers and communicate if you have fallen behind schedule.
- Report on traffic concerns you witness for our other drivers.
- Return vehicles to the property promptly after the final guest stop.
- Thoroughly clean inside and out and return keys to the appropriate person.
- Transport guests to/from assigned destinations using a property vehicle.
- Document all trips prior to the start of and at the conclusion of each trip.
- Park vehicle in designated location when not in use.
- Inspect property vehicles for damage and cleanliness.
- Document all vehicle incidents (i.e., damages, accidents) and provide reports of incidents to manager/supervisor.
- Report accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications.
- Welcome and acknowledge all guests according to company standards; anticipate and address guests' service needs; assist individuals with disabilities; thank guests with genuine appreciation.
- Speak with others using clear and professional language; exchange information with other team members using electronic devices (e.g., cellphones, two-way radios, email).
- Develop and maintain positive working relationships with other departments.
- Comply with quality assurance expectations and standards.
- Performs other related duties as assigned.
Requirements
- Drivers must possess a valid driver's license and have no traffic violations on their Motor Vehicle Record within the last 3 years.
- At least 21 years of age
- Must be able to lift 40 lbs.
Disclaimer"This is not necessarily an exhaustive list of all responsibilities, skills, duties, requirements, efforts or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the job or to require that other or different tasks be performed when circumstances change (e.g. emergencies, changes in personnel, workload, rush jobs or technical developments)."
Madison Resort Wildwood Crest is an Equal Opportunity Employer. In Compliance with the American with Disabilities Act, Madison Resort may provide reasonable accommodation to qualified individuals and encourage both prospective and current employees to discuss potential accommodation with the employer.