Job Details
As a member of our team, this position is responsible and accountable for the effective management of international, cross-border and domestic shipments including but not limited to tendering, tracking, processing of shipments and dispatching the company resources. The Logistics Specialist is responsible for ensuring timely delivery to customers and maintain necessary inventory levels. In addition, this role focuses on strengthening corporate customer relationships by facilitating the achievement of divisional sales targets by providing clear visibility throughout the supply chain.
Essential Duties and Responsibilities*
Directs product transportation and delivery to ensure achievement of cost, productivity, accuracy, and timeliness objectives are met.
Resolves problems concerning transportation, logistics systems, imports and exports, or customer issues.
Negotiates transportation rates and services. This includes truck, rail, intermodal, barge for import and export as well river services.
Analyzes all aspects of transportation logistics to determine the most cost effective and efficient means of transporting products or supplies.
Communicates freight transportation information to colleagues using all technology and systems available to improve efficiency, speed, and/or quality of transportation services.
Monitors and enforces transportation safety and compliance where the company is the accountable party.
Manages and updates all carrier files with contact info, updated insurance, and authority information to maintain compliance with the Federal Motor Carrier Safety Administration.
Conducts truck related accident and/or safety investigations, ensuring adequate follow-up and documentation between trucking company and insurance company.
Creates, verifies, and maintains compliance documents with all US Customs requirements for import and export of shipments
Responsible for generating freight revenue on all customer shipments.
Uses proper protocols, to address for non-conformance issue (NCRs).
Uses critical thinking skills and knowledge of the logistics function to provide updates to necessary departments.
Adheres to both WHMIS and TDG guidelines to ensure correct documentation and labeling.
Accountable for obtaining required paperwork (OBL, PL, CCI, etc.).
Arranges for blind and double- blind shipments where applicable; creates necessary documents such as manual bills of lading and packing slips.
Contribute to an environment of trust and mutual respect.
Maintain a strong commitment to teamwork and concern for others.
Seek growth and learning opportunities.
Maintain a high level of personal responsibility and ownership.
Use effective communication and listening skills.
Maintain a high level of personal accountability and integrity.
Qualifications
3-5 years experience in the transportation industry.
3-5 years experience with international shipping.
Customs knowledge required.
Degree/Diploma in Business or related field/demonstrated experience.
Excellent verbal and written communication and customer service skills.
Experience with ERP systems preferred.