Job Details
Staff Services Manager I (Asset Management Supervisor)
Job Summary:
We are collaborating with our client to identify a highly qualified individual for the role of Staff Services Manager (Asset Management Supervisor) for a state agency that supports the needs of low- and moderate-income renters and homebuyers by providing financing and programs focused on equity. This role is hybrid in Downtown Sacramento. Minimum 2 days a week in the office.
Job Duties:
Team Leadership, Management, and Staff Performance:
- Acts as team lead over assigned Asset Management staff in relation to managing, planning, organizing, training, and direction of staff members in the execution of their duties.
- Assists and trains staff on work assignments such as the review of insurance requirement, monthly/quarterly/annual property operating statements, annual budgets, and annual audited financial statements, in order to ensure that work assignments are being completed in alignment with the work of the Asset Management teams policies and procedures.
- Trains staff to ensure they can effectively and efficiently communicate with owner and property management agent to process replacement reserve requests, capital improvement needs, and physical deficiencies of the property.
- Assists staff in the coordination of Transfer of Physical Assets (TPA), loan modifications, rent adjustment, and other major events that affect the ownership of the property.
- Assists staff in ensuring that rent and occupancy levels for properties comply with the Agency s regulatory requirements/agreement by conducting certifications on restricted units.
- Approves time off requests, travel expense claims, and timesheets. Prepares annual staff evaluation reports and performance reviews on assigned staff.
Asset Management Team Administrative Duties:
- In coordination with Housing Finance Officers, serves as point person with the lending loan administration team and Lending Officers for on updates to Multifamily System (MFS), assignment of lending team deals to Asset Management staff, and any other Asset Management and lending team administrative coordination.
- Coordinates with Asset Management Finance Officers on staff portfolio assignments and other administrative duties for the Asset Management team.
- Prepares correspondence and reports, performs data entry and maintains team data, and gives presentations as needed.
- Performs special projects and other related duties as requested, such as updating Asset Management handbook updates, audited financial statement handbook updates, developing spreadsheets for tracking, creating forms, and maintaining topics/information relating to training of Asset Management staff.
Asset Management Team Training:
- Trains new staff on Asset Management team policies and principles for performing asset management related duties, such as portfolio management, completion of memos, and board reports going to senior leadership for approval, annual audits, and compliance.
- Stays up to date on Multifamily Asset Management procedures and changes to laws related to affordable rental housing compliance or Department of Housing and Urban Development (HUD) Risk Share.
- Prepares information on staffing requirements, recommends necessary training for staff, and submits request/recommendation to the Deputy Director of Multifamily programs for approval.
- Regularly communicates with representatives from state housing agencies, Federal, State, and County agencies, multifamily owners, multifamily housing partners, management agents, resident managers, and property tenants in order to quickly document and communicate changes to internal processes and procedures.
Working Conditions:
- Prolonged sitting
- Work in a high-rise building when onsite
- Use a computer keyboard and read from computer screens several hours a day
- Be able to lift and carry up to 20 lbs.
Application Instructions:
Our next step involves a comprehensive review of all applications and resumes received. Following this assessment, selected candidates will be invited to apply through our client s portal for further consideration.
The Client s application portal is a crucial part of the application process, allowing streamlined communication and the facilitation of a more in-depth evaluation of your qualifications. You will receive instructions on how to access and complete the next stage of the application through the portal if your initial application aligns with our requirements.