Job Details
At Hyatt, we believe our guests select Hyatt because of our caring and attentive associates who are focused on providing efficient service and meaningful experiences. Bell Attendants are in constant communication with the Front Office and Valet to ensure guests are escorted and their luggage and personal items are transported to and from the guest rooms efficiently. It's important to ensure that guests are comfortable with accommodations and are familiar with room offerings and features. This highly visible role gives opportunity for casual conversation and hotel or local recommendations.
Hyatt associates work in an environment that demands exceptional performance yet reaps great rewards. Whether it's career opportunities, job enrichment or a supportive work environment, if you are ready for this challenge, then we are ready for you.
Job Scope:
Responsible for transporting guest luggage to and from guest rooms. Provides presentation of the hotel and performs the 'grand tour.' Other duties as required.
Job Functions:
- Assists guests in lobby area.
- Escorts guests outside of the hotel upon check-out.
- Assists mail desk if needed to deliver guest mail and packages.
- Picks up room key and luggage in the lobby and escorts guests to their appropriate room, while highlighting the services along the way.
- Accommodates luggage inside the guest room and explains the hotel amenities to guests.
- Engages in group luggage traffic.
- Transfers luggage during room changes.
- Checks luggage in and out of luggage room.
This is not your typical career opportunity. This is the Hyatt Touch. Qualifications:
Essential:
- A true desire to satisfy the needs of others in a fast-paced environment.
- Refined verbal communication skills.
- 6 to 12 months experience as a Bell or Doorperson in a luxury, medium sized hotel.
- Clear use of spoken English.
- Must be capable of walking and standing for long periods of time.
- Must be able to push, pull, lift, and carry in excess up to 75 lbs.
- Able to work under pressure.
- Must be able to use tact and show enthusiasm in all work situations.
- Ability to communicate effectively with guests and colleagues.
Salary Range:
$17.6616 - $23.5488 per hour