Job Details
Convergint is looking for a full-time, enthusiastic, results driven and forward-thinking Security Technician to join our amazing culture. In this role, you will install, program, system start-up/check-out, certify, and customer train on assigned projects including small to large projects that vary in complexity. As a Security Technician, you are a part of a dynamic team that allows you to grow as Convergint grows.
For information about how we use your personal information, please see our Colleague & Applicant Privacy Notice, available on convergint.com/careers.
Who You Are
You have a passion for providing world-class service to customers, colleagues and communities. You are a person of integrity with a commitment to growth, accountability and delivering results. You want to join an organization with a positive culture that embraces inclusion and allows everyone to be the best version of themselves at work and home. You want to grow with us and deliver results as an exceptional Security Technician.
Who We Are
With 22-years of proven growth and exceptional performance, our mission is to be our customers best service provider. We realize the importance of diversity in achieving that goal. Our company was built upon a solid foundation of 10 Values and Beliefs which drive our unmatched culture, making us the #1 global, serviced-based systems integrator in the industry. We take great pride in protecting the lives and assets of our customers and their communities with the solutions we provide.
What you'll do with Our Training and Your Experience
- Convergint's greatest strength is our people! Every colleague is encouraged to participate in our Recruit Awesome People program, helping us grow Convergint by promoting our colleague-first culture and referring top talent to the Talent Acquisition Team and hiring managers.
- Acts as our customers best service provider at all times thereby ensuring Convergint is the customers first choice for service.
- Install, program, test, troubleshoot, repair, and service a variety of non-routine systems and equipment which may include security, fire alarm & life safety. You will be a key interface for the provision of technical support and training for the customer and as such are accountable for maximizing customer satisfaction.
- Completes accurate and detailed programming and service reports for customer and Convergint in a timely manner to allow for accurate invoicing and job cost tracking.
What You'll Need
- Exceptional customer focus and ability to work under pressure; ability to maintain awareness of and seek to meet the needs and wants of the customer without being prompted.
- Solid technical skills and experience fire alarm systems, and/or electronic security systems.
- Solid programming skills and proven ability to troubleshoot problems and look for solutions
- To be a self-starter and work well with minimal supervision.
- Solid mechanical and electrical aptitude (e.g. works with a variety of hand and power tools such as drill, screwdriver, wire stripper, hacksaw, crimper) and ability to read blueprints and drawings; solid math skills (for some positions, this may include calculating area, velocity, resistance, voltage, etc.).
- Strong verbal, written and interpersonal communication skills.
- Solid organizational skills and the ability to handle multiple projects simultaneously.
- Advanced computer skills including familiarity with MS Office applications (Outlook, Word, Excel) and proficient in other relevant applications.
- A valid drivers license with a clean driving record.
- Ability to work remotely, connecting to systems via VPN. Minimal overnight travel may be required.
Company Benefits and Perks
Convergint fosters a supportive, accessible, and inclusive environment in which individuals of different backgrounds and identities are able to realize their maximum potential within the company. We offer a variety of programs and exceptional benefits to all of our colleagues:
- Company Holidays and Paid Time Off
- Fun & Laughter Day Off
- Medical, Dental & Vision Plan
- Life insurance & Disability Plan
- Wellness Program
- 401K Matching Plan
- Colleague Assistance Program
- Tuition reimbursement
- Competitive salary and compensation plan
- Vehicle reimbursement plan
- Corporate Social Responsibility Day
- And much more
Requirements:
Education: High School/GED or equivalent experience
Minimum Experience: 3-5 years relevant
Preferred Experience: (but not required):
- Relevant field service
- Certifications: Product-specific certifications, Industry-specific certifications and/or licenses, Software House, Lenel, S2, Genetec, Avigilon, AMAG, Milestone or AXIS
Convergint is committed to a culture of Inclusion and Diversity and is an Equal Opportunity Employer.
Visit our Convergint careers site to learn more about the company and the exciting opportunities available.