Job Details
We are looking for a highly-motivated technician looking to support end-users in a fast paced environment.
Required Skills - Technician, helpdesk, end-user support
Job Duties -
* Install, Configure And Troubleshoot Both In-House And Third-Party Applications
* Install Configure And Troubleshoot Computer Hardware On Laptops And Desktops
* Configure And Support Mobile Devices Including Iphones, Ipads And Other Peripheral Devices
* Image, Configure And Deploy Desktops And Laptops To End Users
* Engage With And Escalate Tickets To Senior Technicians
* Other Physical Work On Site When Needed (Deploy/Move Equipment Etc)
* Troubleshoot Connectivity Issues With Users Working From Home
* Setup, Configure And Troubleshoot Virtual Machines Other Tasks As Necessary
Job Requirements -
Strong Organizational Skills
Strong Interpersonal Skills
Strong Customer Service Skills
Strong Team Mentality
Strong Annotation Skills
Strong Problem-Solving Skills
Desired Skills & Experience - Experience With ServiceNow A Plus