Under the supervision of the REDCOM Communications Supervisor, the Dispatcher is responsible for receiving and dispatching emergency and non-emergency calls to emergency fire personnel and both emergency and non-emergency ALS and BLS ambulances utilizing Dispatch (CAD) system. ESSENTIAL DUTIES & RESPONSIBILITIES: - Utilizes sophisticated system status management computer system which monitors, updates, and controls the location and movement of units. - Receives incoming emergency and non-emergency calls and promptly ascertains proper levels of response, allocates resources to match dynamic system demands and input applicable information into the CAD system. - Dispatches and maintains radio communications with, BLS, ALS units, and Fire Department resources. - Demonstrate the ability to stay calm is a stressful environment. - Be able to work overnight, day shifts, mandatory overtime shifts and holidays to accommodate the needs of a 24/7 911 dispatch center. - Monitors and documents respo...Communications, Dispatcher, Dispatch, Communication, CAD, Healthcare, Driver, Fire
American Medical Response
07/06/2024
Santa Rosa,CA