Job Details
Assistant Community Manager
CLASSIFICATION: Full-time
COMPENSATION: $21-24 Hourly + ability to earn performance bonuses, benefits eligibility
TEAM: Redstone Residential is a national student and conventional housing operator, headquartered in Provo, Utah. Managing more than 35,000 leases and operating in 18 states, Redstone is the 5th largest 3rd party management company in the U.S.! We were also listed as one of the Top Workplaces in Utah in 2021, 2022, and 2023!
Redstone's purpose is "to empower our people and elevate communities." We achieve our purpose by embodying our core values:
- We Are Believers
- We Communicate Authentically with Care
- We Stay The Course
- We Drive Performance
JOB SUMMARY: As an Assistant Property Manager you are primarily responsible for providing comprehensive support in all aspects of community operations, including sales, leasing, inventory analysis, budgeting and reporting, property management, rent collection, customer service, maintenance and administrative activities.
RESPONSIBILITIES (Including but not limited to)
- Utilizes Company leasing expectations and procedures to consistently achieves property occupancy goals; greets prospective clients to determine needs and preferences, professionally presents the property and apartment homes, utilizes feature/benefit selling, closes the sale and completes follow-up.
- Assists in giving leasing tours, answering leasing phone calls and processing online inquiries as needed.
- Maintains resident ledgers to ensure correct balances; minimizes delinquency through consistent follow-up, including phone calls, notices, and personal visits.
- Manages the collection of rents and deposits from residents; issues notices to residents for late or non-payment, evictions, returned memos, etc.
- Responsible for the efficient and timely reporting, maintenance and submission of all administrative forms, files and reports in accordance with company policy; updates daily reports concerning notice to vacate, vacancy reports, activity reports, etc. on a daily basis.
- Reports any unusual or extraordinary circumstances regarding the residents or the property.
- Assists the Property Manager in any disciplinary or promotional recommendations with regard to all office personnel.
- Participates inRedstone trainingas required.
QUALIFICATIONS:- 1+ years of customer service or sales experience
- Maintains a consistent level of professional customer service
- Excellent computer skills: Microsoft Word, Excel, and Outlook
- High school diploma or GED equivalent is required
- Ability to thrive in a fast-paced environment and manage multiple projects simultaneously
- Ability to embody the Redstone Culture and Redstone sCore Values every day