Job Details
With a career at CHR, you can look forward to a respectful workplace, an inclusive culture, and most importantly, a family. A career can mean different things at different workplaces. Apply now to see what it means to us and what it s like to work somewhere your voice is heard, your wellness is a priority, and your success matters.
JOB TITLE: Office Assistant
EMPLOYMENT TYPE: Per-diem, Approximately 15 hours/week
SCHEDULED HOURS: Varies, office hours between 8am-8pm
SITE LOCATION: Front Office Northeast; Willimantic, CT
ABOUT THE POSITION: Office Assistant
Duties &Responsibilities:
Provides support to staff providing direct care functions with the administrative support team:
- Responsible for appointment scheduling and answering main telephone line in a busy clinic to assist physicians, therapists. Requires extensive contact with clients and staff to coordinate appointments, supervision, and meetings with multiple staff members.
- Greets and checks-in clients for appointments.
- Assists patients with questions and requests.
- Triage clients to handle crisis situations that occur both with clients on the phone and in person. Acts as liaison with doctors and other providers when patient crisis occurs.
- Collects client self-pay fees, co-pays and rent payments.
- Assists new clients who have questions regarding available services. Refers clients to Triage Center or Open Access.
- Schedule Zoom invite for all Virtual visits for Med Providers either remotely or in Telemed rooms
- Schedule Interpreter as requested for Scheduled PE or E/M Visits
Maintains documentation and other methods of communication to maintain quality services:
- Maintains therapist and providers schedule. Responsible for changes to schedule as necessary/assists staff with locating available rooms on short notice.
- Processes all intake paperwork that needs to be reviewed by clinic staff. After paperwork has been reviewed ensures that paperwork is copied, data entered, scanned, mailed and filed, as appropriate.
- Prepares miscellaneous correspondence for clinic staff.
- Maintains contact lists.
- Prepares records for forwarding to other providers.
- Assists with tracking insurance authorization and preparation of forms.
- Verifies insurance for clients presenting for appointments.
Additional Duties and Responsibilities:
- Assists with answering of main telephone lines and processing of calls/answers telephone calls from satellite offices when phones are on roll-over .
- Maintains office in a neat and organized manner, completes filing, faxing and copying requests as needed.
- Distributes daily mail
- Maintains petty cash for staff.
- May perform other assignments and duties as area require.
QUALIFICATIONS:Education: High School diploma or equivalent required.
Experience: Previous experience in an office or customer service setting required
WHY CHR:- Voted Top Workplace 10 years in a row!
- Generous paid time off, including your birthday!
- 403b Retirement Plan contributions
- Competitive insurance premiums
- Discounts on pet, auto, and home insurances as well!
- Education and licensure reimbursement
- Public Service Loan Forgiveness
- NHSC loan repayment program offered at select sites!
- Tuition Reimbursement/Professional Development program
- Career development
- Internal career fairs- meet directly with a recruiter and discuss your career goals
- Plenty of growth opportunities (we have over 80 programs state-wide!)
- Free trainings, clinical supervision, and mentoring available at many programs
- Robust wellness program
- Annual wellness stipend
- 3 free confidential counseling sessions available 24/7 to employees and household dependents through an employee assistance program
- FREE premium subscription to the Calm app (meditations, music, sleep stories and more!) for you and up to 5 family members
- Virtual bring your pet to work lunches, free weekly yoga, employee appreciation events, and more!
- Ample opportunities to get involved and have your voice heard
- Thought-provoking and interactive learning opportunities for all staff focused on increasing diversity, equity and inclusion (DE&I) throughout the agency
- Employee-lead resource groups
- Leadership luncheons with our CEO
- Join any one of our agency committees!
- Stay informed with frequent updates
- Weekly video messages directly from our CEO
- Monthly newsletters
- And much, much more !
*Many of the benefits listed above are available to all staff regardless of hours worked! Please note that some of the listed benefits may be subject to eligibility.
COMPENSATION*: $15.00/hr
*Our per diem and fee for service positions offer a flat hourly rate.
CHR is committed to fostering an inclusive culture that respects differences and honors the experience of our diverse staff. We encourage women, members of ethnic minorities, LGBTQ+ individuals, people with (dis)abilities, and veterans to apply.
Take the first step to a meaningful career and apply to CHR today!